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Delete
  • 4 ISSUES RESOLVED
  • 197 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Anal 2
  • Volume of unsupported students 1
  • Staff 1
  • Quality 1
  • Products 1

Customers don't like

  • Customer service7
  • Textbook price5
  • Poor product5
  • Website does not work when its crucial4
  • Staff4
Delete
  • 1 ISSUES RESOLVED
  • 184 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $7K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Professors 3
  • What i learned 1
  • That they are always there when i need them 1
  • For the most part 1

Customers don't like

  • Fraudulent practices3
  • Unethical2
  • No customer service2
  • High loan amounts2
  • Not honoring1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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