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Delete
  • 3 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $98.9K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Location
  • Looks 1
  • Mosty reliable 1
  • Ninetyeight percent reliable 1
  • Staff 1
  • Volume of unsupported students 1

Customers don't like

  • Poor product10
  • Service9
  • Textbook price8
  • Website accessibility7
  • Frustration6
Delete
  • 0 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $6K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
Location
  • Professors 3
  • For the most part 1
  • What i learned 1
  • That they are always there when i need them 1

Customers don't like

  • Misrepresentation6
  • Fraudulent practices4
  • High loan amounts4
  • Unethical4
  • Bait and switch3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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