PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Celtic Bank and First Premier Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Celtic Bank
First Premier Bank

Celtic Bank and First Premier Bank Overview

Total reviews
17
172
Company responses
0
0
Issues resolved
0
0

First Premier Bank was first mentioned on PissedConsumer on Jan 24, 2008 and since then this brand received 172 reviews. It is 155 reviews more than Celtic Bank received since Aug 11, 2015.

Celtic Bank and First Premier Bank Consumer Ratings

Rank
49 out of 921 in Banks category
67 out of 921 in Banks category
Customer service
93 in category
54 in category
Website
29 in category
98 in category
Diversity of Products or Services
25 in category
82 in category

According to consumer ratings and reviews, Celtic Bank ranks 18 points higher in the Banks category than First Premier Bank. People gave Celtic Bank 1.3 stars for Customer service criterion in Banks category and it is 121 points higher than the worst rated brand in this category. At the same time, First Premier Bank was rated 1.6 stars for Customer service criterion in this category and it is 160 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Celtic Bank has a higher rating than First Premier Bank. Regarding Diversity of Products or Services criterion, consumers gave Celtic Bank 2.5 stars and it is 88% greater than other in category. First Premier Bank however was rated 1.6 stars and it is 62% greater than other in category.

Celtic Bank and First Premier Bank Rating Details

Customer service
1.3 (7 reviews)
1.6 (45 reviews)
Reviewer's quote

...ALL THEY CARE ABOUT IS $$$$$$$ *** with the customer! & they do hang up on u when u pay on time! U WILL SEE! Other lenders are more friendly then this bank. They have long delays on phone time. U wait & wait & wait? They don't care...

Dan R

A year ago I called customer service and asked for a credit line increase and was told no because I hadn't been a customer long enough. About 3 months later I received a notice in my consumer portal congratulating me for being such a good customer and letting me know that I am now eligible for an...

Amy N
Website
2.4 (5 reviews)
1.6 (42 reviews)
Reviewer's quote

Im not mad Or pissed just want to know when I will receive my reflex card

Jacqlyn

...It would make a lot more sense to have a website that would take my payment..

Tenleigh
Diversity of Products or Services
2.5 (4 reviews)
1.6 (35 reviews)
Reviewer's quote

My Indigo Credit account has been open since 9/23/2017 and I still have not received my card. Nor any mail at all from Celtic Bank about my account. The 75 dollar yearly card fee has been subtracted from my available credit on the account, I certainly hope Celtic Bank does not plan to apply any...

Nicolo

Had 2 cards with this company, one day they canceled them for me stopping autopayments that they were not authorized to take. I has authorized one payment a month they were taking 3. Then they told me I could only pay off the account through giving them another bank account number.

Audrey W

Celtic Bank and First Premier Bank Pros and Cons

Pros
No votes
  • Opportunity to establish credit
  • Having a card for my credit if id have got into my account
Cons
  • Fact of no follow up on an application
  • Cannot get a reply
  • Customer service
  • Customer service
  • Predatory lending practices
  • Payment policies

Celtic Bank and First Premier Bank Most Positive Reviews

Top rated reviews
5

Im not mad Or pissed just want to know when I will receive my reflex card

5

VERY POLITE AND VERY UNDERSTANDING AND HELPFUL Got to the problem on hand

Celtic Bank and First Premier Bank Most Critical Reviews

Lowest rated reviews
1

Celtic bank placed an inquiry on my Experian report, after Smartbiz sent them over my information which they got in...

1

I don't use this card much due to high interest rate. I just got a new bill from them in which they tacked on 72.69 in...

Celtic Bank and First Premier Bank Latest Reviews

Recent published reviews

My name and credit is currently red flagged as a victim of fraud .
Your company shows up on my Trans Union credit report...

Read all 17 reviews
1

Why cant I just talk to a person I dont have the card havent got it in the mail cant give the last 4 numbers on the...

Read all 172 reviews

Celtic Bank and First Premier Bank Products and Services

Most reviewed product and services
  • Celtic Bank Credit Card (1 review)
  • Celtic Bank Customer Care (1 review)
  • First Premier Bank Credit Card (70 reviews)
  • First Premier Bank Account (29 reviews)
  • First Premier Bank Customer Care (7 reviews)