PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Celtic Bank and First Premier Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Celtic Bank
First Premier Bank

Celtic Bank and First Premier Bank Overview

Total reviews 21 180
Company responses 0 0
Issues resolved 0 0

Celtic Bank and First Premier Bank Consumer Ratings

Rank
80 out of 748 in Banks category
86 out of 748 in Banks category
Customer service
103 in category
72 in category
Reliability
106 in category
65 in category
Diversity of Products or Services
41 in category
100 in category
Website
47 in category
119 in category

Celtic Bank and First Premier Bank Rating Details

Customer service
1.3 (7 reviews)
1.5 (49 reviews)
Reviewer's quote

...ALL THEY CARE ABOUT IS $$$$$$$ *** with the customer! & they do hang up on u when u pay on time! U WILL SEE! Other lenders are more friendly then this bank. They have long delays on phone time. U wait & wait & wait? They don't care...

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...I sent them a letter telling them about their poor customer service along with my unused new card. I also demanded they send me my initial deposit. I do not trust this company and I would not reccommend they if so asked..

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Reliability
1.2 (5 reviews)
1.4 (45 reviews)
Reviewer's quote

Matt bitar a d team are all cons ,they ask for good faith deposits,contractor monitoring fees ?BEWAREhuge package fees and still dont deliver !BEWARE !!!!!

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I have not been able to contact them I have tried to call its a revolving door of I need a card number please hit said number and back around to that. You never get a live person to handle a collection or billing issue .

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Diversity of Products or Services
2.2 (5 reviews)
1.6 (38 reviews)
Reviewer's quote

Im not mad Or pissed just want to know when I will receive my reflex card

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I called to find out what happened to the card they was supposed to send me.I couldn't talk to anyone at first cause I didn't have a card yet,the very reason I was calling.I had to say the card was lost or stolen.Then finally I was sent to live person only to be met with a cold unwilling to help...

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Website
2.4 (5 reviews)
1.6 (45 reviews)
Reviewer's quote

Several weeks ago I applied. They requested verification information. I faxed as requested. Again asking for more additional information. Sent another fax with more verification. They say you must respond within 30 days. Wanted proof of my address again. Third time with same address. Someone can't...

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...It would make a lot more sense to have a website that would take my payment..

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Celtic Bank and First Premier Bank Pros and Cons

Pros
No votes
  • Opportunity to establish credit
  • Having a card for my credit if id have got into my account
Cons
  • Fact of no follow up on an application
  • Cannot get a reply
  • Customer service
  • Customer service
  • Payment policies
  • Predatory lending practices

Celtic Bank and First Premier Bank Most Positive Reviews

Top rated reviews
5

Im not mad Or pissed just want to know when I will receive my reflex card

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5

VERY POLITE AND VERY UNDERSTANDING AND HELPFUL Got to the problem on hand

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No votes
5

I have been in hospital 05/17 I'm now in nursing home

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Celtic Bank and First Premier Bank Most Critical Reviews

Lowest rated reviews
1

Celtic bank placed an inquiry on my Experian report, after Smartbiz sent them over my information which they got in...

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1

I don't use this card much due to high interest rate. I just got a new bill from them in which they tacked on 72.69 in...

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1

they placed credit inquiries without consent and when contacting them to make them aware they simply disconnect the phon...

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1

Premier First is a joke, I lost my card and hadn't been receiving my statements... I called 5 different numbers...

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Celtic Bank and First Premier Bank Latest Reviews

Recent published reviews
No votes

I applied for a card and was approved, but It was brought to my attention that was a scam to gain my social security...

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2.2

Went on my phone to check my balance in my checking and was shocked. 5 unauthorized amounts taken from my account.

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No votes

No help, if they had look at information, they would have none which CREDIT card I have bad service nothing

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No votes

Gave payments now I have late fees of $30 now my balance is $10!!!!!

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Celtic Bank and First Premier Bank Products and Services

Most reviewed product and services
  • Celtic Bank Credit Card (2 reviews)
  • First Premier Bank Credit Card (74 reviews)
  • First Premier Bank Card Replacement (1 review)