PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Celtic Bank and First Financial Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Celtic Bank
First Financial Bank

Celtic Bank and First Financial Bank Overview

Total reviews
17
62
Company responses
0
0
Issues resolved
0
1

First Financial Bank was first mentioned on PissedConsumer on Apr 10, 2010 and since then this brand received 62 reviews. It is 45 reviews more than Celtic Bank received since Aug 11, 2015.

Celtic Bank and First Financial Bank Consumer Ratings

Rank
49 out of 920 in Banks category
141 out of 920 in Banks category
Customer service
90 in category
121 in category
Website
28 in category
130 in category
Reliability
79 in category
99 in category

According to consumer ratings and reviews, Celtic Bank ranks 92 points higher in the Banks category than First Financial Bank. People gave Celtic Bank 1.3 stars for Customer service criterion in Banks category and it is 121 points higher than the worst rated brand in this category. At the same time, First Financial Bank was rated 1 stars for Customer service criterion in this category and it is 90 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Celtic Bank has a higher rating than First Financial Bank. Regarding Reliability criterion, consumers gave Celtic Bank 1.3 stars and it is 63% greater than other in category. First Financial Bank however was rated 1.1 stars and it is 53% greater than other in category.

Celtic Bank and First Financial Bank Rating Details

Customer service
1.3 (7 reviews)
1 (27 reviews)
Reviewer's quote

...ALL THEY CARE ABOUT IS $$$$$$$ *** with the customer! & they do hang up on u when u pay on time! U WILL SEE! Other lenders are more friendly then this bank. They have long delays on phone time. U wait & wait & wait? They don't care...

Dan R

Horrible customer service and never ended fees being charged! When you call, they are rude and treat you as if you're a complete moron and how dare I waste their time!!!!..

PissedConsumer1623920
Website
2.4 (5 reviews)
1.2 (24 reviews)
Reviewer's quote

Im not mad Or pissed just want to know when I will receive my reflex card

Jacqlyn

Unbelievable. This company is sending credit card offers to my 16 year old son.

PissedConsumer1689342
Reliability
1.3 (4 reviews)
1.1 (25 reviews)
Reviewer's quote

Several weeks ago I applied. They requested verification information. I faxed as requested. Again asking for more additional information. Sent another fax with more verification. They say you must respond within 30 days. Wanted proof of my address again. Third time with same address. Someone can't...

Janice K

If you deal with the branches themselves they actually have a brain to deal with you. If you call "client services" they are as clueless as they come. I have never talked with client services when it didn't sound like they hated their job and hated everyone who they came into contact with. They...

John N

Celtic Bank and First Financial Bank Pros and Cons

Pros
No votes
  • Local employees
Cons
  • Fact of no follow up on an application
  • Cannot get a reply
  • Customer service
  • Manipulation of my account in order to charge fees
  • Fees
  • Telephone support employees

Celtic Bank and First Financial Bank Most Positive Reviews

Top rated reviews
5

Im not mad Or pissed just want to know when I will receive my reflex card

4

The call got cut so pleas call

Celtic Bank and First Financial Bank Most Critical Reviews

Lowest rated reviews
1

Celtic bank placed an inquiry on my Experian report, after Smartbiz sent them over my information which they got in...

1

I have been a loyal client of First Financial bank since 1997 but with the rude customer service that I have been...

Celtic Bank and First Financial Bank Latest Reviews

Recent published reviews

My name and credit is currently red flagged as a victim of fraud .
Your company shows up on my Trans Union credit report...

Read all 17 reviews

My card was stolen this morning between 12 am and 2 am

Read all 62 reviews

Celtic Bank and First Financial Bank Products and Services

Most reviewed product and services
  • Celtic Bank Credit Card (1 review)
  • Celtic Bank Customer Care (1 review)
  • First Financial Bank Customer Care (11 reviews)
  • First Financial Bank Checking Account (8 reviews)
  • First Financial Bank Credit Card (5 reviews)