PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Celtic Bank and Chase Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Celtic Bank
Chase Bank

Celtic Bank and Chase Bank Overview

Total reviews
17
1635
Company responses
0
0
Issues resolved
0
6

Chase Bank was first mentioned on PissedConsumer on Jun 20, 2007 and since then this brand received 1635 reviews. It is 1618 reviews more than Celtic Bank received since Aug 11, 2015.

Celtic Bank and Chase Bank Consumer Ratings

Rank
49 out of 921 in Banks category
91 out of 921 in Banks category
Customer service
91 in category
98 in category
Website
28 in category
46 in category
Staff
77 in category
89 in category

According to consumer ratings and reviews, Celtic Bank ranks 42 points higher in the Banks category than Chase Bank. People gave Celtic Bank 1.3 stars for Customer service criterion in Banks category and it is 122 points higher than the worst rated brand in this category. At the same time, Chase Bank was rated 1.3 stars for Customer service criterion in this category and it is 115 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Celtic Bank has a higher rating than Chase Bank. Regarding Staff criterion, consumers gave Celtic Bank 1.5 stars and it is 64% greater than other in category. Chase Bank however was rated 1.4 stars and it is 58% greater than other in category.

Celtic Bank and Chase Bank Rating Details

Customer service
1.3 (7 reviews)
1.3 (450 reviews)
Reviewer's quote

...ALL THEY CARE ABOUT IS $$$$$$$ *** with the customer! & they do hang up on u when u pay on time! U WILL SEE! Other lenders are more friendly then this bank. They have long delays on phone time. U wait & wait & wait? They don't care...

Dan R

I then get in touch with customer service who says because it wasn't within 21 days they couldn't do anything (this was a bonus I was supposed to receive on day 90 so how was I to know on day 21 I wasn't going to be receiving it?). They put me through to the Executive Office as they have more...

Jezelle
Website
2.4 (5 reviews)
2 (351 reviews)
Reviewer's quote

Im not mad Or pissed just want to know when I will receive my reflex card

Jacqlyn

...I recently placed a call to the number given by the Chase website to request an increase of my credit limit. Upon reaching the computer, I complied with a request to enter the last four digits of my card number. Computer replied that the number was not recognized, and asked for all sixteen digits...

Larry B
Staff
1.5 (4 reviews)
1.4 (325 reviews)
Reviewer's quote

Several weeks ago I applied. They requested verification information. I faxed as requested. Again asking for more additional information. Sent another fax with more verification. They say you must respond within 30 days. Wanted proof of my address again. Third time with same address. Someone can't...

Janice K

..." Their staff boast about how big their bank is again and again. that does not impress me. It is important that you think carefully when you choose a bank...

PissedConsumer1445824

Celtic Bank and Chase Bank Pros and Cons

Pros
No votes
  • Convenience
  • Having atms everywhere
  • Website
Cons
  • Fact of no follow up on an application
  • Cannot get a reply
  • Customer service
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives

Celtic Bank and Chase Bank Most Positive Reviews

Top rated reviews
5

Im not mad Or pissed just want to know when I will receive my reflex card

5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

Celtic Bank and Chase Bank Most Critical Reviews

Lowest rated reviews
1

Celtic bank placed an inquiry on my Experian report, after Smartbiz sent them over my information which they got in...

1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

Celtic Bank and Chase Bank Latest Reviews

Recent published reviews

My name and credit is currently red flagged as a victim of fraud .
Your company shows up on my Trans Union credit report...

Read all 17 reviews
1

Twice today I called their customer service number to schedule an appointment with a local branch (because the damn...

Read all 1635 reviews

Celtic Bank and Chase Bank Products and Services

Most reviewed product and services
  • Celtic Bank Credit Card (1 review)
  • Celtic Bank Customer Care (1 review)
  • Chase Bank Account (227 reviews)
  • Chase Bank Credit Card (192 reviews)
  • Chase Bank Mortgage (166 reviews)