PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lumare and Cellogica as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lumare
Cellogica

Lumare and Cellogica Overview

Total reviews 311 181
Company responses 0 0
Issues resolved 3 2

Lumare and Cellogica Consumer Ratings

Rank
329 out of 948 in Cosmetics and Personal Care category
281 out of 948 in Cosmetics and Personal Care category
Customer service
240 in category
182 in category
Website
271 in category
246 in category
Product or Service Quality
238 in category
216 in category
Price Affordability
279 in category
254 in category

Lumare and Cellogica Rating Details

Customer service
1 (89 reviews)
1.3 (96 reviews)
Reviewer's quote

Did the free trail tap no on the eye cream even when they call me I said no over and over customer service can't help you they give you an # to call which is automatic next thing I know getting charge $40. To cancel something I never agreed to in the 1st place This whole experience was nothing but...

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I made two calls to your business this morning and have experienced the most rude customer service ever. I've been hung up on twice. Three points I'd like to make, 1) they need better customer service 2) they need to make it clear on their website that you will be charged the full amount after 14...

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Website
1.2 (87 reviews)
1.4 (78 reviews)
Reviewer's quote

I advise, before calling, looking them up on the BBB website and placing a complaint there and contacting your bank in order to ensure no more charges can be placed from them on your account. I pushed so hard to get a full refund and wanted to return the products but was met with refusal and...

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The paperwork that accompanies each shipment is thin on information and does not include a specific phone number or email address or website to easily hand customer. Maybe it's just me and I'm overlooking something simple, but every time I try to connect to my account online I can only get the big...

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Product or Service Quality
1.3 (87 reviews)
1.4 (81 reviews)
Reviewer's quote

...ver processed the full refund they promised ! I was assured it was only a sample! 2 charges on my card amounting up to $90 I never authorized This or for more products !! The girl tried to give me a discount, I said let me make my self more clear I don’t want this product it doesn’t work ! She issued me a refund it would be 5 ...

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Product too expensive $129 rather than return gave me a great discount $39. 98 Thank You..

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Price Affordability
1.1 (76 reviews)
1.3 (86 reviews)
Reviewer's quote

I ordered the samples and received nothing in the mail, and they double charged me full price for both and will NOT refund me my money! They hangup on me when I call. I want my money back!!..

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...There is not free product for the price of shipping. This is simply not true. This is a an absolute lie...

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Lumare and Cellogica Pros and Cons

Pros
  • How fast they shipped
  • Worked great
  • Opportunity to try the products for only the cost ofppi
  • Day and night cream and eye renewal
  • Product
  • I never used it
Cons
  • Business model and trickery
  • Dishonest company
  • Sneaky and dishonest
  • Customer service
  • Lack of help getting refund
  • Lack of help in getting refund credited

Lumare and Cellogica Most Positive Reviews

Top rated reviews
5

I ordered the pay shipping only charges for the eye cream and anti-aging serum. 13 days later I was charged $98.71,...

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5

I ordered the "trial sizes" from a facebook ad. No way to look back at it and see what the actual wording stated.
I did N...

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5

I am holding a package that came yesterday after calling to say STOP sending me these. I only ordered the sample. ...

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5

Felt it made my face slightly red/irritated

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Lumare and Cellogica Most Critical Reviews

Lowest rated reviews
1

This is a scam. !!!! It made My Face peel, itch, red splicing on MY FACE. NOW, AFTER TRY ING TO R EACH SOMEONE, (BEFORE...

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1

On March 11, 2016, I ordered a sample of Cellogica. The ad stated that I would pay for the shipping and handling fee of...

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1

I received the "samples" of the Lumare Serum and Eye Cream in December. Nowhere in the promotion did it indicate that...

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1

I was offered a "free eye cream" and pay only $4.95 for shipping&handling while visiting etsy.com for the exchange of...

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Lumare and Cellogica Latest Reviews

Recent published reviews
1

I ordered the samples and received nothing in the mail, and they double charged me full price for both and will NOT...

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1

I received my special offer and immediately called to cancel any future shipments. They got all the way down to $9.00...

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1

They lied never processed the full refund they promised !
I was assured it was only a sample! 2 charges on my card amount...

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No votes

My name is amber I already left a bad review and it asked how much and take a pic and it won't let u send all and I...

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Lumare and Cellogica Products and Services

Most reviewed product and services
  • Lumare Free Trial (93 reviews)
  • Lumare Cream (45 reviews)
  • Lumare Cream Free Trial (14 reviews)
  • Cellogica Cream Free Trial (54 reviews)
  • Cellogica Free Trial (47 reviews)
  • Cellogica Cream (10 reviews)