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Royal Caribbean
Celebrity Cruises

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Royal Caribbean

Royal Caribbean

2.2
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 298 TOTAL REVIEWS
Rank
13 out of 226
in Cruises and Ships category
Rating Details
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    46
  • SUCCESSFUL
    37%
  • AVG CALL DURATION
    03:17
  • ISSUES RESOLVED
    44%
Top Products and Services
2.1
93 reviews
2
54 reviews
2.9
32 reviews
Celebrity Cruises

Celebrity Cruises

1.9
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 42 TOTAL REVIEWS
Rank
19 out of 226
in Cruises and Ships category
Rating Details
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Additional Fees
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2
11 reviews
3.5
11 reviews
1
4 reviews

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