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Celebrity Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $20.1K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Staff
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
  • Some of the destinations 2
  • Food and entertainment 1
  • Ship 1

Customers don't like

  • Bad customer service1
  • Poor quality of everything on board1
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Royal Caribbean

Cruises and Ships
  • 2 ISSUES RESOLVED
  • 193 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.5
Staff
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
  • Dinning room waiters and room attendants 5
  • Waiter 5
  • Restaurants 5
  • Ship 5
  • Housekeeper 4

Customers don't like

  • Customer service6
  • Casino4
  • Countless hours at sea2
  • Short port times2
  • Water1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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