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Celebrity Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Food and entertainment 1
  • Ship 1

Customers don't like

  • Being ripped off and then lied to1
  • Deceptive merchant endorsement1
  • Poor quality of everything on board1
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Royal Caribbean

Cruises and Ships
  • 2 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Waiter 6
  • Restaurants 6
  • Ship 6
  • Dinning room waiters and room attendants 5
  • Housekeeper 5

Customers don't like

  • Customer service11
  • Casino5
  • Countless hours at sea5
  • Food5
  • Staff attitude4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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