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Celebrity Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $25.1K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Some of the destinations 2
  • Ship 1
  • Food and entertainment 1

Customers don't like

  • Unilateral contract venue waiver ignore medical emergency1
  • Bad customer service1
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Royal Caribbean

Cruises and Ships
  • 3 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Waiter 5
  • Ship 5
  • Restaurants 5
  • Dinning room waiters and room attendants 5
  • Housekeeper 4

Customers don't like

  • Customer service8
  • Casino4
  • Short port times2
  • No cats performance- no shows everynight and only 1 comedian2
  • Countless hours at sea2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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