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Celebrity Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Food and entertainment 1
  • Ship 1

Customers don't like

  • Being ripped off and then lied to1
  • Deceptive merchant endorsement1
  • Poor quality of everything on board1
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Princess Cruises

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $30.7K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Actual cruise and ship 1
  • Restaurants - specialty sabatinis 1
  • Steak house restaurant s 1

Customers don't like

  • Customer service representative3
  • Customer service department2
  • Customer service reps2
  • Not seeing the glacier as advertised1
  • Overcharging consumer1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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