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Celebrity Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.2
Customer service
Staff
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Some of the destinations 2
  • Ship 1
  • Food and entertainment 1

Customers don't like

  • Bad customer service2
  • Was unable to cruise1
  • Unilateral contract venue waiver ignore medical emergency1
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Princess Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $46.7K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.4
Customer service
Staff
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Cruise and ship 2
  • Actual cruise and ship 2
  • Steak house restaurant s 1
  • Ship and room 1
  • Restaurants - specialty sabatinis 1

Customers don't like

  • Tour and waiting in line to get into the dinning room1
  • Service animals on our floor1
  • Overcharging consumer1
  • Food in crown grill1
  • Filthy room1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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