Norwegian Cruise Line vs Celebrity Cruises
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Norwegian Cruise Line
Celebrity Cruises
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Norwegian Cruise Line
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 165 TOTAL REVIEWS
Rank
15 out of 226
in Cruises and Ships category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS51
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SUCCESSFUL29%
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AVG CALL DURATION06:03
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ISSUES RESOLVED23%
Top Products and Services
Celebrity Cruises
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Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 38 TOTAL REVIEWS
Rank
18 out of 226
in Cruises and Ships category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS0
-
SUCCESSFUL0%
-
AVG CALL DURATION00:00
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Norwegian Cruise Line Reviews
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Norwegian Cruise Line - Construction cruise
They were jackhammering the floor above our stateroom, the noise was unbearable, this went on during the day and night. We only had limited access to...
Norwegian Cruise Line - Our 30th Anniversary nightmare
Our 30th anniversary nightmare trip Around February 15th, 2019 my wife and I decided to plan a dream vacation on a cruise ship to Alaska to celebrate...
Norwegian Cruise Line's Exceptionally Poor Customer Service
Norwegian Dawn Reservation # 40169423 Stateroom 5058 we were a party of 6 which included staterooms 5060 and 5062 sail dates Sep12 – Sep 20 Passengers...
Norwegian Cruise Line - Reservation lies
On April 17, I called NCL reservations directly and spoke with Kelly Brown. I told her there was a group of 7 of us who wanted to make reservations...
Top Rated Celebrity Cruises Reviews
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Celebrity Cruises - Seattle Port staff are incompetent
We just took a Celebrity (Solstice) cruise to Alaska, leaving Seattle May 24, 2019. Our luggage never arrived to our room! We finally got a call from...
Celebrity Cruises - Expect to have to fight for your refund
I booked a cabin for a friend's birthday celebration ... the Infinity out of Ft Lauderdale on December 17 ... could not confirm dates off for the...
Celebrity Cruises - Desastrous cruise on the Constellation
October 29th, 2018 should be a good day because it is the last day of a cruise that started end will end in Rome. Usually we celebrate; not this time....
Celebrity Cruises - Didn't get to the highlight of our trip
The cruise on the silhouette to st Petersburg which we never reached our destination owing to the captain making the excuse the winds were to high at...
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