Norwegian Cruise Line vs Celebrity Cruises
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Norwegian Cruise Line and Celebrity Cruises as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Norwegian Cruise Line and Celebrity Cruises Overview
| Total reviews | 220 | 54 |
| Company responses | 0 | 0 |
| Issues resolved | 3 | 1 |
Norwegian Cruise Line and Celebrity Cruises Consumer Ratings
Norwegian Cruise Line and Celebrity Cruises Rating Details
Norwegian Cruise Line and Celebrity Cruises Pros and Cons
- Food
- Itinerary offering that is why we booked
- No pros
- Some of the destinations
- Food and entertainment
- We very much enjoyed cruising with them in the past
- Unethical refund policy
- Uncaring attitude
- Very poor customer service
- Bad customer service
- Zero customer support
- Was unable to cruise
Norwegian Cruise Line and Celebrity Cruises Most Positive Reviews
Went on NCL Spirit. Best cruise we have ever taken. Food was beyond excellent. All staff went out of their way to...
Muzak played throughout Celebrity Eclipse on the PA system is annoying. Why not classical? And the LOUD music played at...
This review is in response to the poor or non-existent post-cruise customer care from Norwegian Cruise Lines (NCL).
I com...
Recently had a Cruise planned to go out of San Juan Puerto Rico on January 6, 2018. Total cruise cost 4400$ (Concierge...
Norwegian Cruise Line and Celebrity Cruises Most Critical Reviews
My nephew and his girlfriend are in the military. They booked a 7 day cruise for their anniversary. Unfortunately...
Paid single supplements on two rooms And was told I would get the perks based on one of the rooms for both of us. What a...
My sister & husband were booked on this cruise. This was going to be her birthday and anniversary gift (after...
On October 5,2015 I paid $250 down payment on a cruise to Alaska. I went ahead and reserved excursions of $958. I made...
Norwegian Cruise Line and Celebrity Cruises Latest Reviews
We booked a cruise a year ago that was cancelled due to the corona virus. We rebooked another cruise and received a disc...
Customer Complaint Resolution Request
Dear Sir/Madam
My name is Celso Camocardi and I am in need of your assistance resolv...
I booked a cruise to depart in March 2020. COVID-19 struck and began spreading. I canceled my cruise. Less than one day...
Im very upset please call me . Ive not been treated fairly and have to talk to a supervisor732-895-****
Norwegian Cruise Line and Celebrity Cruises Products and Services
- Norwegian Cruise Line Cruise (57 reviews)
- Norwegian Cruise Line Cruise Booking (16 reviews)
- Norwegian Cruise Line Room (3 reviews)
- Celebrity Cruises Cruise (12 reviews)
- Celebrity Cruises Cruise Booking (4 reviews)
How would you compare Norwegian Cruise Line vs Celebrity Cruises?
Much better
Product or Service Quality
Much better
I have something else to compare
Organization and communication- much better