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Celebrity Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $25.1K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.2
Customer service
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
  • Some of the destinations 2
  • Ship 1
  • Food and entertainment 1

Customers don't like

  • Unilateral contract venue waiver ignore medical emergency1
  • Bad customer service1
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Norwegian Cruise Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.2
Customer service
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
  • Food 2
  • Family fiendly 2
  • Weather 1
  • Suite perks 1
  • Specialty dining 1

Customers don't like

  • Uncaring attitude3
  • Staff failed us1
  • Not purchased additions to my credit card1
  • Customer service1
  • Bed food smoke filled resturants balcony size of the cabin costs1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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