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Celebrity Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $20.1K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Staff
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Some of the destinations 2
  • Food and entertainment 1
  • Ship 1

Customers don't like

  • Bad customer service2
  • Being ripped off and then lied to1
  • Deceptive merchant endorsement1
  • Getting interrogated and subjected to a bodycam1
  • Poor quality of everything on board1
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Grand Circle Travel

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $22.5K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
3.4
Staff
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Several trips i had taken 2
  • Customer service 2
  • All 21 trips we have taken with oat and grand circle 1
  • All aspects of the many trips 1

Customers don't like

  • Customer satisfaction3
  • Huge rip off2
  • Financial deals with this company1
  • Food served1
  • Food1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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