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Celebrity Cruises

Cruises and Ships
  • 1 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $25.1K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.2
Customer service
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
  • Some of the destinations 2
  • Ship 1
  • Food and entertainment 1

Customers don't like

  • Unilateral contract venue waiver ignore medical emergency1
  • Bad customer service1
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Grand Circle Travel

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $22.5K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
3.4
Customer service
Staff
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
  • Several trips i had taken 3
  • Customer service 2
  • All aspects of the many trips 1
  • All 21 trips we have taken with oat and grand circle 1

Customers don't like

  • Huge rip off2
  • Food1
  • Customer service1
  • Customer satisfaction1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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