PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gumroad and CD Baby as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gumroad

Gumroad

Has Verified Representatives
1.9
CD Baby

CD Baby

1.9
Gumroad
CD Baby

Gumroad and CD Baby Overview

Total reviews 100 10
Company responses 22 0
Issues resolved 1 0

Gumroad and CD Baby Consumer Ratings

Rank
77 out of 317 in Auctions and Marketplaces category
32 out of 202 in Music stores category
Customer service
85 in category
43 in category
Website
102 in category
27 in category
Advertised vs Delivered
85 in category
31 in category
Product or Service Quality
96 in category
21 in category

Gumroad and CD Baby Rating Details

Customer service
1.3 (44 reviews)
1 (3 reviews)
Reviewer's quote

...I work in customer service, and I am appalled at not only the delay of a month and a half (my most recent sale came a couple weeks after my last sale on the launch product), but the complete lack of acknowledgement and apology for it..

Read full review

cdbaby music distributor (cdbaby.com) is illegally claiming my music on youtube.i quit to work with them almost a year ago, but they didn't remove my music from their licencing program. about 2 month ago after complaints in social networks and special resources, they have deleted all claims. but...

Read full review
Website
1.8 (40 reviews)
2 (3 reviews)
Reviewer's quote

...I went through the website and paid a minimal fee. I captured the files hoping to use it on Mac pro in MS Word. A screen came up asking if wanted to download all the files or use it directly from the site...

Read full review

I placed an order with CD BABY AND tried for a week to get someone on the phone to assist me with the process. I paid with my credit card and since I received poor customer service, I went with another company to do my duplication.I have done business with CD BABY for years and have referred many...

Read full review
Advertised vs Delivered
1.2 (32 reviews)
1 (2 reviews)
Reviewer's quote

...It delivered the files without payment entry. I deleted the files and closed the account! They are *** I am trying Simple Goods and so far, no sells yet but at least they value your work by asking for credit card before giving your files away!..

Read full review

No items

Product or Service Quality
1.4 (32 reviews)
2 (4 reviews)
Reviewer's quote

...to continue working with our banking partners, we have to ensure that we are sending money to legitimate creators who are: 1) Compliant with our terms of service (TOS) and the TOS of our partners 2) Not financial liabilities - i. e. not racking up chargebacks and suspicious purchases We have to make sure that your account is safe before we can pay...

Read full review

I need to whether my single will be released on all digital platforms before July 24th 2020. Thanks please have an agent to contact me.

Read full review

Gumroad and CD Baby Pros and Cons

Pros
  • Interesting
  • Easy to use interface
  • Easy to deliver and buy
No votes
Cons
  • Will avoid this site for any future purchases
  • Unreasonable service
  • Customer service
  • Thieves

Gumroad and CD Baby Most Positive Reviews

Top rated reviews
5

Same issue with me. I spent many hours setting up Gumroad as we sell document translations that we have copyright to and...

Read full review
4.2

I need to whether my single will be released on all digital platforms before July 24th 2020. Thanks please have an...

Read full review
5

Hmm...
I pay half price for RNI presets regular price was 164 $ and
wait only 10 s for email with download Happy

Read full review
No votes

Gumroad and CD Baby Most Critical Reviews

Lowest rated reviews
1

Ok, so I never remember creating an account. I DEFINITELY do not remember giving them my credit card information. I...

Read full review
1

Why are you claiming Copyrights Ownership over my music?? - Nate Bragg

Read full review
1

Set up Gumroad to sell a product my daughter created, they took sales of about $10, then suspended the account and clear...

Read full review
1

cdbaby music distributor (cdbaby.com) is illegally claiming my music on youtube.
i quit to work with them almost a year a...

Read full review

Gumroad and CD Baby Latest Reviews

Recent published reviews
No votes

I need to speak to someone about some charges on my bank account.

Read full review
No votes

When did my album will be on Spotify

Read full review
No votes

Please refund 17.23 Priscilla never Purchased anything today!!!!Do not steal

Read full review
No votes

About my album was not distributed yet it's been 5 months wanna know what happened

Read full review

Gumroad and CD Baby Products and Services

Most reviewed product and services
  • Gumroad Account (25 reviews)
  • Gumroad Customer Care (18 reviews)
  • Gumroad Website (9 reviews)
  • Cd Baby Music Promotion Service (2 reviews)