PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gumroad and CD Baby as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gumroad
CD Baby

Gumroad and CD Baby Overview

Total reviews
71
2
Company responses
0
0
Issues resolved
1
0

Gumroad was first mentioned on PissedConsumer on Jan 29, 2014 and since then this brand received 71 reviews. It is 69 reviews more than CD Baby received since Sep 4, 2017.

Gumroad and CD Baby Consumer Ratings

Rank
100 out of 434 in Auctions and Marketplaces category
62 out of 202 in Music stores category
Customer service
83 in category
No votes
Website
92 in category
No votes
Exchange, Refund and Cancellation Policy
42 in category
No votes

Gumroad and CD Baby Rating Details

Customer service
1.2 (40 reviews)
No votes
Reviewer's quote

...I work in customer service, and I am appalled at not only the delay of a month and a half (my most recent sale came a couple weeks after my last sale on the launch product), but the complete lack of acknowledgement and apology for it..

PissedConsumer1748076

No items

Website
1.7 (34 reviews)
No votes
Reviewer's quote

...I went through the website and paid a minimal fee. I captured the files hoping to use it on Mac pro in MS Word. A screen came up asking if wanted to download all the files or use it directly from the site...

Phoenix

No items

Exchange, Refund and Cancellation Policy
1.6 (31 reviews)
No votes
Reviewer's quote

...No refund gumroad is a scam. Stay away from them, customer support does not care to help you if something goes wrong..

Leslie f

No items

Gumroad and CD Baby Pros and Cons

Pros
  • Quick refunds for customers
  • Platform and payment
  • Easy to use interface
No votes
Cons
  • Customer service
  • Unreasonable service
  • No response
No votes

Gumroad and CD Baby Most Positive Reviews

Top rated reviews
5

Same issue with me. I spent many hours setting up Gumroad as we sell document translations that we have copyright to and...

No votes

Gumroad and CD Baby Most Critical Reviews

Lowest rated reviews
1

Ok, so I never remember creating an account. I DEFINITELY do not remember giving them my credit card information. I...

No votes

Gumroad and CD Baby Latest Reviews

Recent published reviews
1

I had a limited-run product available for pre-order in November 2019. I did around $100 in sales before fees, and I made...

Read all 71 reviews

Hi,
My name is Jeff. I registered a six pack album with Cd Baby com 2011. Just September 2018 I only received $50.00 and...

Read all 2 reviews

Gumroad and CD Baby Products and Services

Most reviewed product and services
  • Gumroad Account (24 reviews)
  • Gumroad Customer Care (14 reviews)
  • Gumroad Website (8 reviews)