PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CD Baby and Gumroad as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CD Baby
Gumroad

CD Baby and Gumroad Overview

Total reviews
2
71
Company responses
0
0
Issues resolved
0
1

Gumroad was first mentioned on PissedConsumer on Jan 29, 2014 and since then this brand received 71 reviews. It is 69 reviews more than CD Baby received since Sep 4, 2017.

CD Baby and Gumroad Consumer Ratings

Rank
62 out of 202 in Music stores category
100 out of 433 in Auctions and Marketplaces category
Customer service
No votes
84 in category
Website
No votes
94 in category
Exchange, Refund and Cancellation Policy
No votes
41 in category

CD Baby and Gumroad Rating Details

Customer service
No votes
1.2 (40 reviews)
Reviewer's quote

No items

...I work in customer service, and I am appalled at not only the delay of a month and a half (my most recent sale came a couple weeks after my last sale on the launch product), but the complete lack of acknowledgement and apology for it..

PissedConsumer1748076
Website
No votes
1.7 (34 reviews)
Reviewer's quote

No items

...I went through the website and paid a minimal fee. I captured the files hoping to use it on Mac pro in MS Word. A screen came up asking if wanted to download all the files or use it directly from the site...

Phoenix
Exchange, Refund and Cancellation Policy
No votes
1.6 (31 reviews)
Reviewer's quote

No items

...No refund gumroad is a scam. Stay away from them, customer support does not care to help you if something goes wrong..

Leslie f

CD Baby and Gumroad Pros and Cons

Pros
No votes
  • Quick refunds for customers
  • Platform and payment
  • Easy to use interface
Cons
No votes
  • Customer service
  • Unreasonable service
  • No response

CD Baby and Gumroad Most Positive Reviews

Top rated reviews
No votes
5

Same issue with me. I spent many hours setting up Gumroad as we sell document translations that we have copyright to and...

CD Baby and Gumroad Most Critical Reviews

Lowest rated reviews
No votes
1

Ok, so I never remember creating an account. I DEFINITELY do not remember giving them my credit card information. I...

CD Baby and Gumroad Latest Reviews

Recent published reviews

Hi,
My name is Jeff. I registered a six pack album with Cd Baby com 2011. Just September 2018 I only received $50.00 and...

Read all 2 reviews
1

I had a limited-run product available for pre-order in November 2019. I did around $100 in sales before fees, and I made...

Read all 71 reviews

CD Baby and Gumroad Products and Services

Most reviewed product and services
No votes
  • Gumroad Account (24 reviews)
  • Gumroad Customer Care (14 reviews)
  • Gumroad Website (8 reviews)