PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CCNow and Total Merchant Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CCNow
Total Merchant Services

CCNow and Total Merchant Services Overview

Total reviews 66 58
Company responses 0 0
Issues resolved 8 1

CCNow and Total Merchant Services Consumer Ratings

Rank
214 out of 1882 in Financial Services category
417 out of 1882 in Financial Services category
Customer service
184 in category
307 in category
Website
215 in category
302 in category
Product or Service Quality
217 in category
264 in category
Discounts and Special Offers
117 in category
272 in category

CCNow and Total Merchant Services Rating Details

Customer service
1.5 (39 reviews)
1.1 (17 reviews)
Reviewer's quote

the pay out cycle is not as agreed,the customer service is awfull,they never answer you,never solve solve you problem no assistance and co-operation. I have been using their services for my online e-commerce store,they have gathered money from my customers I have shipped the mm the goods and they...

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TMS is a total mess, their customer service is horrible. They put you on hold for hours without resolving your issues. Their customer service reps are super rude and impolite...

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Website
1.9 (31 reviews)
1.4 (17 reviews)
Reviewer's quote

CCNow website in the USA collect payments on behalf of small to medium merchants around the world but since mid-2017 they NO LONGER PAY THE MERCHANTS. CCNow masters is SNORASSON Holdings based in Iceland. This company also runs DellPay and MountPay...

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I was flat out lied to by the salesman. Once he had left me shop I took a quiet minute to read everything again. Everything in the fine print contradicted everything he had told me. Then the equipment arrived, totally different than they said. Was supposed to be cordless handheld , was wired big...

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Product or Service Quality
1.4 (30 reviews)
1.2 (21 reviews)
Reviewer's quote

Given that we are a company that over 40 years stands behind the quality of its service and in this is supported by clients all over the world, such a non-professional business relationship from ccnow can only be justified by its customers in a way to make payment of all the claims to its customers...

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I contracted with this merchant services company to handle customer charge purchases in April of 2009, using the service for two stores until we sold one store in December, 2010. I canceled one account but continued to use this company for the other store, for 6 more years until I contacted them in...

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Discounts and Special Offers
1.5 (26 reviews)
1 (8 reviews)
Reviewer's quote

Hi all.I have faced a financial scam from these scoundrels!I have an account with them, CCNOW didn't pay my payment since Oct 2017 till now.I tried to call them but no answer.I think that they are thieves !I don't know what i must to do to get my amount!Monetary Loss: $500{{Redacted}}

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These people are crooks. They did not give detailed information up front about what you are getting contracted into. They hide information very well. No wonder they are one of the richest companies. They steel from their clients. We recently switched to a new merchange processor. I noticed charges...

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CCNow and Total Merchant Services Pros and Cons

Pros
  • Service pre 2017
  • Until 2017 was good
  • Them the years before
No votes
Cons
  • Fact that they are criminals who steal money
  • Kept my money
  • Impossible to reach anyone by email or phone
  • Customer service
  • People who lie
  • Bait and switch

CCNow and Total Merchant Services Most Positive Reviews

Top rated reviews
5

At first I thought I had been ripped off, until they sent me the DHL tracking number. What they do a really bad job of...

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No votes
5

I can confirm what other reviewers are saying - CCNow was OK in the past, but right now they behave like world class...

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No votes

CCNow and Total Merchant Services Most Critical Reviews

Lowest rated reviews
1

I just ordered a dvd from CCNow a division of Snorrason ehf. Last of the Dogmen dvd, $10.00 plus $3.95 shipping. I have...

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1

The worst Company EVer!!! Money Stealers!!!! Did not disclose anything to me at time of set up!!!!!! I Would have to...

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1

I know its unprofessional to mention names, so I wont be that crass.

I ordered an item, and about a week later, reques...

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1

My husband wouldn't shut up about buying into merchant services, believing it to be a legitimate business, even when kno...

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CCNow and Total Merchant Services Latest Reviews

Recent published reviews
No votes

I was in business with CCNOW from 2001. There were no problems until they were acquired by Snorrason holdings. I have...

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1

TMS is a total mess, their customer service is horrible. They put you on hold for hours without resolving your issues. T...

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No votes

Hello,
I'm very disappointed with this company. This in my mind is a crime..they take the sale funds …you send the produc...

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No votes

I got to the fuel station at alapere and was informed that total card service was not available because of an upgrade....

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CCNow and Total Merchant Services Products and Services

Most reviewed product and services
  • Ccnow Payment Processing Service (23 reviews)
  • Ccnow Online Payment Processing Service (10 reviews)
  • Ccnow Customer Care (2 reviews)
  • Total Merchant Services Customer Care (7 reviews)
  • Total Merchant Services Payment Processing Service (4 reviews)
  • Total Merchant Services Credit Card Payment Processing Service (1 review)