PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cbs Tv and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cbs Tv
Directv

Cbs Tv and Directv Overview

Total reviews
1450
13138
Company responses
2
0
Issues resolved
1
41

Cbs Tv and Directv Consumer Ratings

Rank
61 out of 600 in Media category
222 out of 1424 in Telecommunications category
Product or Service Quality
46 in category
152 in category
Diversity of Products or Services
45 in category
131 in category
Website
64 in category
192 in category
Customer service
36 in category
177 in category

Cbs Tv and Directv Rating Details

Product or Service Quality
2.1 (283 reviews)
1.8 (3862 reviews)
Reviewer's quote

I pay for the service without commercials. Why is your streaming service called “all access?” You are charging to watch some episodes of your TV programs? I was looking forward to watching Good Girls beginning with season 1. However, you are charging by episode/season So what does all access mean?...

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No service on tv,three times repair guys came out and could not do any thing for are genie system,i paid till end of month and cancelled service they still billed me for a year of service about 500 bucks . i want my money back,why should i pay for tv i cant watch and the repair guys said theres...

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Diversity of Products or Services
2.3 (259 reviews)
2 (3820 reviews)
Reviewer's quote

...What kind of crap is this? No diversity whatsoever. I stopped watching..

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Need to change products but need a number is not a 1-800 number as won't work from where I am during pandemic. Nothing on website was any help, no chat available. When contract up likely will not stay with them if this is an indication of their customer service..

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Website
2.2 (237 reviews)
1.9 (3623 reviews)
Reviewer's quote

They took a double payment idk how they even did it bc the one card wasn't even on the acct after 45 mins of arguing finally got refunded

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For three days I have tried to get on to your website to make a payment. I tried to sign in and I get a globe that spins and spins and spins and says hang in we're authorizing you. After a bit on the top left side of the screen it says redirecting but it comes back to that same screen with the globe...

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Customer service
2 (229 reviews)
1.4 (4217 reviews)
Reviewer's quote

The service sucks & the process to cancel is convoluted & a pain in the *** Customer service agent was fine except for the sales pitch..

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...So I asked customer service what day do I call to end service she instructed me of the day to call. ( Direct TV bills a month in advance). So I called the day they suggested and paid my bill asked if this my final bills ( answered yes) ( check recorded records) answered we bill in advance...

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Cbs Tv and Directv Pros and Cons

Pros
  • Ncis
  • Code black
  • Madam secretary is good
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Poor taste in late night programming
  • No longer trusted for family entertainment
  • Dilutes tv program to show more half ads
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Cbs Tv and Directv Most Positive Reviews

Top rated reviews
5

I am very disapointed with the canceling of battle creek. It is a very good show and should be renewed

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

I just want to say that you need to bring Cote De Pablo back on NCIS she will bring a lot more...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Cbs Tv and Directv Most Critical Reviews

Lowest rated reviews
1

On the live feeds for BB16 at CBS a house guest named Frank Grande simulation the Zing Bot raping a female house guest....

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

The sound on Elementary is bad. Going into third season, complaints on internet about it, and no one at CBS listens....

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Cbs Tv and Directv Latest Reviews

Recent published reviews
1

WON'T LET ME LOG IN TO CANCEL

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1

Seriously.... for over two years I have been trying to address a bogus billing that was the result of account hacking....

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1

I got charged even though it said I wouldnt. What kind of business are you running. Im glad I cancelled.

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No votes

I ended my relationship with Directv last week. I was told that the company would send me a return label before July 3,...

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Cbs Tv and Directv Products and Services

Most reviewed product and services
  • Cbs Tv Tv Show (353 reviews)
  • Cbs Tv Tv Channel (120 reviews)
  • Cbs Tv The Late Show With Stephen Colbert Tv Show (120 reviews)
  • Directv Tv Service (2724 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1233 reviews)