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Cbeyond

Telecommunications
  • 0 ISSUES RESOLVED
  • 257 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Lack of knowledge4
  • Service4
  • Cost vs service provided2
  • Ignorance1
  • Service provided1

Products by Cbeyond

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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9465 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service336
  • Evasive billing practices41
  • Broken promises32
  • Deceptive practices25
  • Not getting issues resolved25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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