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Cbeyond

Telecommunications
  • 0 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices

No items

Customers don't like

  • Service4
  • Lack of knowledge4
  • Cost vs service provided2
  • Service provided1
  • Ignorance1
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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1146 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • No resolution 6
  • Internet speed 6
  • Represenative was nice 4
  • Past performance 4
  • Only apologies 4

Customers don't like

  • Awful customer service16
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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