PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Convergent Outsourcing and Cavalry Portfolio Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Convergent Outsourcing
Cavalry Portfolio Services

Convergent Outsourcing and Cavalry Portfolio Services Overview

Total reviews
254
145
Company responses
6
0
Issues resolved
0
0

Convergent Outsourcing was first mentioned on PissedConsumer on Dec 16, 2011 and since then this brand received 254 reviews. It is 109 reviews more than Cavalry Portfolio Services received since Jan 29, 2008.

Convergent Outsourcing and Cavalry Portfolio Services Consumer Ratings

Rank
40 out of 313 in Collection Agencies category
58 out of 313 in Collection Agencies category
Customer service
34 in category
59 in category
Product or Service Quality
34 in category
47 in category
Website
34 in category
44 in category

According to consumer ratings and reviews, Convergent Outsourcing ranks 18 points higher in the Collection Agencies category than Cavalry Portfolio Services. People gave Convergent Outsourcing 1.2 stars for Customer service criterion in Collection Agencies category and it is 54 points higher than the worst rated brand in this category. At the same time, Cavalry Portfolio Services was rated 1 stars for Customer service criterion in this category and it is 29 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Convergent Outsourcing has a higher rating than Cavalry Portfolio Services. Regarding Website criterion, consumers gave Convergent Outsourcing 1.3 stars and it is 61% greater than other in category. Cavalry Portfolio Services however was rated 1.1 stars and it is 49% worse than other in category.

Convergent Outsourcing and Cavalry Portfolio Services Rating Details

Customer service
1.2 (41 reviews)
1 (11 reviews)
Reviewer's quote

...I have no account number or any information necessary to resolve with customer service. All collection agencies have a duty to confirm a debt for a 30 day period (federal law). They never contacted me...

Eric J

I called and the manager and customer service rep were argumentative and they rendered no help. I paid off the balance and it still shows that it has not been paid. Any help in getting this inquiry removed from my credit will be appreciated, as I think it is fraudulent to run a persons credit...

Rubena
Product or Service Quality
1.1 (34 reviews)
1 (8 reviews)
Reviewer's quote

...Problem is, I never used a day of Sprint service in my life!! Nice try. Sadly, some people do pay what they don’t owe..

PissedConsumer1628402

ok so i am trying to do the correct thing by making a monthly payment to my amazon credit card that is with this collection agency .. so i go on to the website and it keeps saying server error or worse i do not have permission to get on , so my question is what the *** do you have a website if a...

DAWN R
Website
1.3 (32 reviews)
1.1 (10 reviews)
Reviewer's quote

They say I owe Sprint $294 so I called them. Told them I NEVER had a Sprint account. They said it may be a fraudulent account and wanted my last 4 SS#. I told them NO and they said they can't confirm if it was me so I said BYE. I am sending them a letter asking them to verify the debt. I will be...

PissedConsumer1622035

Its hard for me to sit here and explain to you my discussion with Cavalry Services. I fell in to hard times mentally, physically and spiritually. {{Redacted}}. Well after four years I'm trying to get my life in order and fix my debt that I left behind. I owe $2,353 dollars and with me working...

mylisha d

Convergent Outsourcing and Cavalry Portfolio Services Pros and Cons

Pros
No votes
No votes
Cons
  • Not nice
  • Bogus information
  • Obstructing do not call requests
  • Website that is constantly having server problems
  • Way both your rep represented themselves
  • Sitting on this debt only to gain money

Convergent Outsourcing and Cavalry Portfolio Services Most Positive Reviews

Top rated reviews
5

I received a bill from convergent in regards to regions bank .. stating I owe a balance for 565 from an over drawn...

No votes

Convergent Outsourcing and Cavalry Portfolio Services Most Critical Reviews

Lowest rated reviews
1

They tried collecting a debt on me that did not even exist from Comcast Cable. I never received anything from Comcast,...

1

I called to get my account settled; which was approved, this company ran my credit report without my authorization, and...

Convergent Outsourcing and Cavalry Portfolio Services Latest Reviews

Recent published reviews

Just a number showing up as someone else.

Read all 254 reviews

Calvary Recovery provided information to Transunion regarding a medical bill from a major Orlando area hospital....

Read all 145 reviews

Convergent Outsourcing and Cavalry Portfolio Services Products and Services

Most reviewed product and services
  • Convergent Outsourcing Debt Collection (15 reviews)
  • Convergent Outsourcing Customer Care (10 reviews)
  • Convergent Outsourcing T Mobile Debt Collection (3 reviews)
  • Cavalry Portfolio Services Debt Collection (38 reviews)
  • Cavalry Portfolio Services Website (1 review)