PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zulily and CathyBuy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zulily
CathyBuy

Zulily and CathyBuy Overview

Total reviews 1099 824
Company responses 0 0
Issues resolved 6 3

Zulily and CathyBuy Consumer Ratings

Rank
339 out of 2133 in Footwear and Clothing category
681 out of 2133 in Footwear and Clothing category
Customer service
194 in category
432 in category
Website
289 in category
549 in category
Product or Service Quality
243 in category
475 in category
Exchange, Refund and Cancellation Policy
261 in category
429 in category

Zulily and CathyBuy Rating Details

Customer service
1.8 (414 reviews)
1.2 (273 reviews)
Reviewer's quote

...It is also very difficult to contact a live customer service representative..

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...No customer service. No tracking number because they never send the merchandise!! I can believe it!!! I’m *** off !!!..

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Website
2.6 (412 reviews)
1.8 (238 reviews)
Reviewer's quote

Ridiculous I can't even check order now, the website block me, definitely a good way to loose buisness!!!..

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...I wished I would of seen this website before I did anything with that company..

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Product or Service Quality
2.1 (389 reviews)
1.4 (236 reviews)
Reviewer's quote

Garbage quality False advertising..

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...I did not get a tracking number so I contacted the service department via email . I received an email validating my order and assuring that it was being processed. April 4 I sent another email and have not received a response...

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Exchange, Refund and Cancellation Policy
1.6 (389 reviews)
1.1 (235 reviews)
Reviewer's quote

..." I have had damaged products that Zulily has freely given me a refund for. My granddaughter has enjoyed her clothing and shoes from Zulily. Right now, shipping is taking longer-remember Covid?..

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Its 5 months am asking for my refund! Each time its the same *** from all the reps. Your refund is in process? I canceled the order before it was even mailed out. Why are you guys holding on to my money then??? Thats always my question Why was half returned and the other half kept for 5 months???...

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Zulily and CathyBuy Pros and Cons

Pros
  • Variety of products
  • Prices
  • How their website looked
  • Waste of time and money
  • Totally fraudulent company
  • First timer
Cons
  • Customer service
  • Long shipping time
  • Exchange policy
  • Never received my merchandise
  • Customer service
  • Poor customer no service at all

Zulily and CathyBuy Most Positive Reviews

Top rated reviews
5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

Would like shipping tracking, odered 11/13/18

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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5

Did not recieve my merchandise and having a hard time with communication very difficult !!!!!

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Zulily and CathyBuy Most Critical Reviews

Lowest rated reviews
1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

I ordered 2 products from this Cathybuy.com site online and to date i havent gotten my order and they dont have any...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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1

I placed my order since November 02 and the shipping was schedule for 7days. It is more the time and I don't still get m...

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Zulily and CathyBuy Latest Reviews

Recent published reviews
1.8

I recieved wrong colour yet I was told because I am in Canada I have to pay for return.

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No votes

Kept $183.00 they are based in China under different names how do they get away with this ?

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No votes

You bombard me with your advertising but when I tried to set up an account you tell me my email address isn't deliverabl...

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No votes

Never returned $183.00 and ZERO merchandise... a year October 2019. Will not return calls or emails !!!

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Zulily and CathyBuy Products and Services

Most reviewed product and services
  • Zulily Shipping Service (130 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)
  • Cathybuy Shipping Service (456 reviews)