PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CathyBuy and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CathyBuy
Zulily

CathyBuy and Zulily Overview

Total reviews 824 1108
Company responses 0 0
Issues resolved 3 7

CathyBuy and Zulily Consumer Ratings

Rank
710 out of 2195 in Footwear and Clothing category
355 out of 2195 in Footwear and Clothing category
Customer service
484 in category
214 in category
Delivery Service
509 in category
374 in category
Website
603 in category
316 in category
Product or Service Quality
527 in category
273 in category

CathyBuy and Zulily Rating Details

Customer service
1.2 (273 reviews)
1.9 (420 reviews)
Reviewer's quote

...No customer service. No tracking number because they never send the merchandise!! I can believe it!!! I’m *** off !!!..

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Wouldn't take new card info, called and was able to add card, customer service experience was great,no complaints. thank you..

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Delivery Service
1.3 (269 reviews)
1.8 (378 reviews)
Reviewer's quote

...FedEx, UPS, USPS, a national delivery service..

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I have ordered two items on zulily on apr this year but they only posted one of them! And they charged me for both! I am really pissed off! And the delivery service is super snail! Horrible!..

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Website
1.8 (238 reviews)
2.6 (415 reviews)
Reviewer's quote

...I wished I would of seen this website before I did anything with that company..

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Ridiculous I can't even check order now, the website block me, definitely a good way to loose buisness!!!..

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Product or Service Quality
1.4 (236 reviews)
2.1 (396 reviews)
Reviewer's quote

...I did not get a tracking number so I contacted the service department via email . I received an email validating my order and assuring that it was being processed. April 4 I sent another email and have not received a response...

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...Tried emailing their customer service and was told I have to call my FINANCIAL INSTITUTION to get it fixed. Other websites tells me this means I have been hacked. Thankfully the password I used on my Zulily account was nothing I use anywhere else, and I did not save any credit card #s...

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CathyBuy and Zulily Pros and Cons

Pros
  • Waste of time and money
  • Totally fraudulent company
  • First timer
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Never received my merchandise
  • Customer service
  • Poor customer no service at all
  • Customer service
  • Long shipping time
  • Exchange policy

CathyBuy and Zulily Most Positive Reviews

Top rated reviews
5

Would like shipping tracking, odered 11/13/18

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5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

Did not recieve my merchandise and having a hard time with communication very difficult !!!!!

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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CathyBuy and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered 2 products from this Cathybuy.com site online and to date i havent gotten my order and they dont have any...

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1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

I placed my order since November 02 and the shipping was schedule for 7days. It is more the time and I don't still get m...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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CathyBuy and Zulily Latest Reviews

Recent published reviews
No votes

Kept $183.00 they are based in China under different names how do they get away with this ?

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5

Wouldn't take new card info, called and was able to add card, customer service experience was great,no complaints.thank...

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No votes

Never returned $183.00 and ZERO merchandise... a year October 2019. Will not return calls or emails !!!

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3.8

There was one order that it took a long time to be received, they have an e mail address that they never responded

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CathyBuy and Zulily Products and Services

Most reviewed product and services
  • Cathybuy Shipping Service (456 reviews)
  • Zulily Shipping Service (130 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)