PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CathyBuy and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CathyBuy
Zulily

CathyBuy and Zulily Overview

Total reviews
809
984
Company responses
0
0
Issues resolved
3
4

Zulily was first mentioned on PissedConsumer on Dec 17, 2011 and since then this brand received 984 reviews. It is 175 reviews more than CathyBuy received since Nov 12, 2018. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with CathyBuy customer support team and Zulily customer service.

CathyBuy and Zulily Consumer Ratings

Rank
545 out of 2293 in Footwear and Clothing category
300 out of 2293 in Footwear and Clothing category
Customer service
405 in category
200 in category
Delivery Service
404 in category
343 in category
Website
505 in category
269 in category

According to consumer ratings and reviews, Zulily ranks 245 points higher in the Footwear and Clothing category than CathyBuy. People gave CathyBuy 1.2 stars for Customer service criterion in Footwear and Clothing category and it is 552 points higher than the worst rated brand in this category. At the same time, Zulily was rated 1.8 stars for Customer service criterion in this category and it is 757 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Zulily has a higher rating than CathyBuy. Regarding Website criterion, consumers gave CathyBuy 1.8 stars and it is 53% worse than other in category. Zulily however was rated 2.5 stars and it is 72% greater than other in category.

CathyBuy and Zulily Rating Details

Customer service
1.2 (268 reviews)
1.8 (364 reviews)
Reviewer's quote

...No customer service. No tracking number because they never send the merchandise!! I can believe it!!! I’m *** off !!!..

PissedConsumer1699718

I reached out to customer service and was told normal (even if they messed up) customer pays shipping but they would credit my account this time, also they refuse refunds to original payment so you get a store credit. So you are forces to buy something else from them and hope it is right, but dont...

PissedConsumer1714262
Delivery Service
1.3 (264 reviews)
1.7 (334 reviews)
Reviewer's quote

...FedEx, UPS, USPS, a national delivery service..

PissedConsumer1478150

I have ordered two items on zulily on apr this year but they only posted one of them! And they charged me for both! I am really pissed off! And the delivery service is super snail! Horrible!..

PissedConsumer556517
Website
1.8 (235 reviews)
2.5 (369 reviews)
Reviewer's quote

...I wished I would of seen this website before I did anything with that company..

Laurie B

I've been unable to access my account -not even to check on my current orders because when I go to the website directly or try to access it through emails from Zulily I keep getting an all-white page which says: "We are sorry...

Rhonda L

CathyBuy and Zulily Pros and Cons

Pros
  • Waste of time and money
  • Totally fraudulent company
  • First timer
  • Variety of products
  • Website
  • How their website looked
Cons
  • Never received my merchandise
  • Poor customer no service at all
  • Not knowing where is my order or my money
  • Long shipping time
  • Customer service
  • Exchange policy

CathyBuy and Zulily Most Positive Reviews

Top rated reviews
5

Would like shipping tracking, odered 11/13/18

5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

CathyBuy and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered 2 products from this Cathybuy.com site online and to date i havent gotten my order and they dont have any...

1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

CathyBuy and Zulily Latest Reviews

Recent published reviews

Didn’t Receive Product And Took My Monies.I Am Disappointed And Disgusted.The Biggest Scammers Ever!!!!!!!!!!!!!!’nn

Read all 809 reviews
3.3

I've been unable to access my account -not even to check on my current orders because when I go to the website directly...

Read all 984 reviews

CathyBuy and Zulily Products and Services

Most reviewed product and services
  • Cathybuy Shipping Service (451 reviews)
  • Cathybuy Customer Care (106 reviews)
  • Zulily Shipping Service (124 reviews)
  • Zulily Clothing (108 reviews)
  • Zulily Dress (52 reviews)