PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CathyBuy and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CathyBuy
Zulily

CathyBuy and Zulily Overview

Total reviews
794
979
Company responses
0
0
Issues resolved
3
4

Zulily was first mentioned on PissedConsumer on Dec 17, 2011 and since then this brand received 979 reviews. It is 185 reviews more than CathyBuy received since Nov 12, 2018. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with CathyBuy customer support team and Zulily customer service.

CathyBuy and Zulily Consumer Ratings

Rank
528 out of 2463 in Footwear and Clothing category
293 out of 2463 in Footwear and Clothing category
Customer service
393 in category
199 in category
Delivery Service
382 in category
328 in category
Product or Service Quality
408 in category
263 in category

According to consumer ratings and reviews, Zulily ranks 235 points higher in the Footwear and Clothing category than CathyBuy. People gave CathyBuy 1.2 stars for Customer service criterion in Footwear and Clothing category and it is 520 points higher than the worst rated brand in this category. At the same time, Zulily was rated 1.8 stars for Customer service criterion in this category and it is 714 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Zulily has a higher rating than CathyBuy. Regarding Product or Service Quality criterion, consumers gave CathyBuy 1.4 stars and it is 55% greater than other in category. Zulily however was rated 1.9 stars and it is 71% greater than other in category.

CathyBuy and Zulily Rating Details

Customer service
1.2 (266 reviews)
1.8 (361 reviews)
Reviewer's quote

...No customer service. No tracking number because they never send the merchandise!! I can believe it!!! I’m *** off !!!..

PissedConsumer1699718

I reached out to customer service and was told normal (even if they messed up) customer pays shipping but they would credit my account this time, also they refuse refunds to original payment so you get a store credit. So you are forces to buy something else from them and hope it is right, but dont...

PissedConsumer1714262
Delivery Service
1.3 (259 reviews)
1.6 (331 reviews)
Reviewer's quote

5/11/19- Ordered merchandise 5/17/19-Received notice on that order was shipping 6/7/19- Reach out to inquire on delivery status 6/11/19- Receive response that they are looking into it 6/17/19-Reach out again for status update 6/18/19 - Receive response that my order "has been lost on the far...

Debra S

...I am unhappy at the slow shipping procedure when it easily could have been delivered to my home instead of delaying delivery being taken to the local USPS..

Maureen L
Product or Service Quality
1.4 (233 reviews)
1.9 (349 reviews)
Reviewer's quote

Or exchange. They will just ignore you. I reportedl to bbb.not worth suing.

PissedConsumer1708916

Return policy is a BIG RIP off. Must use a label emailed to you and the cost of $8.95 id deducted from your purchase price. Then u get store credit for any remaining monies. Sizing is way way off.

PissedConsumer1687428

CathyBuy and Zulily Pros and Cons

Pros
  • Waste of time and money
  • First timer
  • Totally fraudulent company
  • Variety of products
  • Website
  • How their website looked
Cons
  • Never received my merchandise
  • Poor customer no service at all
  • No merchandise received
  • Long shipping time
  • Customer service
  • Exchange policy

CathyBuy and Zulily Most Positive Reviews

Top rated reviews
5

Would like shipping tracking, odered 11/13/18

5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

CathyBuy and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered 2 products from this Cathybuy.com site online and to date i havent gotten my order and they dont have any...

1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

CathyBuy and Zulily Latest Reviews

Recent published reviews

I normally read reviews of company's but unfortunately this I did not when I purchased 2 items from this fraudelent...

Read all 794 reviews
1.8

I did buy many items from zulily in the course of a year, until I needed to return 2 items that did not fit me......they...

Read all 979 reviews

CathyBuy and Zulily Products and Services

Most reviewed product and services
  • Cathybuy Shipping Service (443 reviews)
  • Cathybuy Customer Care (105 reviews)
  • Zulily Shipping Service (123 reviews)
  • Zulily Clothing (108 reviews)
  • Zulily Dress (52 reviews)