PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JustFashionNow and CathyBuy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JustFashionNow
CathyBuy

JustFashionNow and CathyBuy Overview

Total reviews 679 824
Company responses 0 0
Issues resolved 2 3

JustFashionNow and CathyBuy Consumer Ratings

Rank
683 out of 2136 in Footwear and Clothing category
684 out of 2136 in Footwear and Clothing category
Customer service
435 in category
437 in category
Delivery Service
449 in category
459 in category
Exchange, Refund and Cancellation Policy
431 in category
434 in category
Website
524 in category
555 in category

JustFashionNow and CathyBuy Rating Details

Customer service
1.2 (267 reviews)
1.2 (273 reviews)
Reviewer's quote

I finally found a way to send a message to customer service and they sent an address to mail the junk back to but it'll cost me more than the shirts are worth to mail the package to China. Even though they were shipped from a San Francisco address, returns go to China. I'll try to get some help...

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...No customer service. No tracking number because they never send the merchandise!! I can believe it!!! I’m *** off !!!..

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Delivery Service
1.3 (249 reviews)
1.3 (269 reviews)
Reviewer's quote

...Their products and customer service is TERRIBLE..

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...FedEx, UPS, USPS, a national delivery service..

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Exchange, Refund and Cancellation Policy
1.1 (230 reviews)
1.1 (235 reviews)
Reviewer's quote

...The only way to get a refund I must spend a lot of money to return them to China. They offered me 40% of my money back to save me the hassle of the return or 115% site credit. I told them I don't want the crap, it can't be used and; will never order another item for them...

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Its 5 months am asking for my refund! Each time its the same *** from all the reps. Your refund is in process? I canceled the order before it was even mailed out. Why are you guys holding on to my money then??? Thats always my question Why was half returned and the other half kept for 5 months???...

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Website
1.9 (230 reviews)
1.8 (238 reviews)
Reviewer's quote

...99 ! These companies have gotten really good at disguising their websites and making you think it's an American or European store and what you will get is a terrible polyester mess that barely resembles anything you saw on their website. It will be ill-fitting, no real embroidery etc...

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...I wished I would of seen this website before I did anything with that company..

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JustFashionNow and CathyBuy Pros and Cons

Pros
  • I am waiting to see how the rest of the transaction goes
  • There is no pros
  • Looked good on paper
  • Waste of time and money
  • Totally fraudulent company
  • First timer
Cons
  • No phone number
  • Customer service
  • No company consumer or customer service phone number
  • Never received my merchandise
  • Customer service
  • Poor customer no service at all

JustFashionNow and CathyBuy Most Positive Reviews

Top rated reviews
5

I’m trying to buy this sneakers and you always refused the card I had been using.
Looking forward to hearing from you,
Ter...

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5

Would like shipping tracking, odered 11/13/18

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5

I ordered product 651**** over a month ago and its still processing. would like to know what the hold up is. why isn't...

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5

Did not recieve my merchandise and having a hard time with communication very difficult !!!!!

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JustFashionNow and CathyBuy Most Critical Reviews

Lowest rated reviews
1

I ordered this on Jan.31,2019. It is now Feb.19,2019. Where is my order?

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1

I ordered 2 products from this Cathybuy.com site online and to date i havent gotten my order and they dont have any...

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1

Found Justfashionnow, on-line....wasn't looking! Saw some of the clothing line that they carried, and got caught up on w...

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1

I placed my order since November 02 and the shipping was schedule for 7days. It is more the time and I don't still get m...

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JustFashionNow and CathyBuy Latest Reviews

Recent published reviews
2

I placed an order 11 days ago and it hasnt arrived. Also I havent received any emails to let me know when to expect it....

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No votes

Kept $183.00 they are based in China under different names how do they get away with this ?

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No votes

Merchandise subpar quality, wrong merchandise sent and missing items. They did not send return label or respond.

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No votes

Never returned $183.00 and ZERO merchandise... a year October 2019. Will not return calls or emails !!!

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JustFashionNow and CathyBuy Products and Services

Most reviewed product and services
  • Justfashionnow Shipping Service (229 reviews)
  • Cathybuy Shipping Service (456 reviews)