PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CathyBuy and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CathyBuy
DressLily

CathyBuy and DressLily Overview

Total reviews 824 3442
Company responses 0 0
Issues resolved 3 14

CathyBuy and DressLily Consumer Ratings

Rank
710 out of 2195 in Footwear and Clothing category
544 out of 2195 in Footwear and Clothing category
Customer service
484 in category
313 in category
Delivery Service
510 in category
425 in category
Website
603 in category
455 in category
Product or Service Quality
528 in category
379 in category

CathyBuy and DressLily Rating Details

Customer service
1.2 (273 reviews)
1.5 (1310 reviews)
Reviewer's quote

...No customer service. No tracking number because they never send the merchandise!! I can believe it!!! I’m *** off !!!..

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Delivery Service
1.3 (269 reviews)
1.6 (1194 reviews)
Reviewer's quote

...FedEx, UPS, USPS, a national delivery service..

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There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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Website
1.8 (238 reviews)
2.1 (1298 reviews)
Reviewer's quote

...I wished I would of seen this website before I did anything with that company..

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Product or Service Quality
1.4 (236 reviews)
1.8 (1166 reviews)
Reviewer's quote

...I did not get a tracking number so I contacted the service department via email . I received an email validating my order and assuring that it was being processed. April 4 I sent another email and have not received a response...

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I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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CathyBuy and DressLily Pros and Cons

Pros
  • Waste of time and money
  • Totally fraudulent company
  • First timer
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Never received my merchandise
  • Customer service
  • Poor customer no service at all
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

CathyBuy and DressLily Most Positive Reviews

Top rated reviews
5

Would like shipping tracking, odered 11/13/18

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Did not recieve my merchandise and having a hard time with communication very difficult !!!!!

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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CathyBuy and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered 2 products from this Cathybuy.com site online and to date i havent gotten my order and they dont have any...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I placed my order since November 02 and the shipping was schedule for 7days. It is more the time and I don't still get m...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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CathyBuy and DressLily Latest Reviews

Recent published reviews
No votes

Kept $183.00 they are based in China under different names how do they get away with this ?

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No votes

I ordered a pear of leggings size L. For my Lady as soon as i hit the pay send it automatically got changed to a 2X two...

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No votes

Never returned $183.00 and ZERO merchandise... a year October 2019. Will not return calls or emails !!!

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5

Made a purchase of almost
$100 dollars..After doing the transaction I expected to.receive A notification that confirmed m...

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CathyBuy and DressLily Products and Services

Most reviewed product and services
  • Cathybuy Shipping Service (456 reviews)
  • Dresslily Shipping Service (690 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)