PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CathyBuy and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CathyBuy
DressLily

CathyBuy and DressLily Overview

Total reviews
809
3394
Company responses
0
0
Issues resolved
3
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 2585 reviews more than CathyBuy received since Nov 12, 2018. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with CathyBuy customer support team and DressLily customer service.

CathyBuy and DressLily Consumer Ratings

Rank
545 out of 2293 in Footwear and Clothing category
408 out of 2293 in Footwear and Clothing category
Customer service
405 in category
260 in category
Delivery Service
404 in category
345 in category
Website
505 in category
385 in category

According to consumer ratings and reviews, DressLily ranks 137 points higher in the Footwear and Clothing category than CathyBuy. People gave CathyBuy 1.2 stars for Customer service criterion in Footwear and Clothing category and it is 552 points higher than the worst rated brand in this category. At the same time, DressLily was rated 1.5 stars for Customer service criterion in this category and it is 697 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that DressLily has a higher rating than CathyBuy. Regarding Website criterion, consumers gave CathyBuy 1.8 stars and it is 53% worse than other in category. DressLily however was rated 2.1 stars and it is 60% greater than other in category.

CathyBuy and DressLily Rating Details

Customer service
1.2 (268 reviews)
1.5 (1297 reviews)
Reviewer's quote

...No customer service. No tracking number because they never send the merchandise!! I can believe it!!! I’m *** off !!!..

PissedConsumer1699718

...Oh, there so-called Customer Service number only takes calls from new purchasers - slick, huh? Oh, well...

Janelli
Delivery Service
1.3 (264 reviews)
1.6 (1178 reviews)
Reviewer's quote

...FedEx, UPS, USPS, a national delivery service..

PissedConsumer1478150

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

Avalene
Website
1.8 (235 reviews)
2.1 (1284 reviews)
Reviewer's quote

...I wished I would of seen this website before I did anything with that company..

Laurie B

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

CathyBuy and DressLily Pros and Cons

Pros
  • Waste of time and money
  • Totally fraudulent company
  • First timer
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Never received my merchandise
  • Poor customer no service at all
  • Not knowing where is my order or my money
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

CathyBuy and DressLily Most Positive Reviews

Top rated reviews
5

Would like shipping tracking, odered 11/13/18

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

CathyBuy and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered 2 products from this Cathybuy.com site online and to date i havent gotten my order and they dont have any...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

CathyBuy and DressLily Latest Reviews

Recent published reviews

Didn’t Receive Product And Took My Monies.I Am Disappointed And Disgusted.The Biggest Scammers Ever!!!!!!!!!!!!!!’nn

Read all 809 reviews

No response on phone or email

Read all 3394 reviews

CathyBuy and DressLily Products and Services

Most reviewed product and services
  • Cathybuy Shipping Service (451 reviews)
  • Cathybuy Customer Care (106 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)