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Castlight

Insurance
  • 2 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $369 AVERAGE LOSS
1.6
Website
Reliability
Customer service
Billing Practices
Staff
  • How they are fooling people 1
  • Unsubscribing 1

Customers don't like

  • Being told to go die1
  • False information inaccurate info misleading info on website1
  • Information provided on its website1
  • Misleading1
  • Policies1
Delete
  • 2 ISSUES RESOLVED
  • 491 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
1.4
Website
Reliability
Customer service
Billing Practices
Staff
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Medical claims are processed easily 3
  • Prices on marketplace 2

Customers don't like

  • Being lied to15
  • Useless customer service13
  • Customer service11
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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