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Castlight

Insurance
  • 2 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $452 AVERAGE LOSS
1.7
Reliability
Website
Customer service
Staff
Diversity of Products or Services
  • Unsubscribing 1
  • How they are fooling people 1

Customers don't like

  • False information inaccurate info misleading info on website2
  • Policies1
Delete
  • 3 ISSUES RESOLVED
  • 519 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.7K AVERAGE LOSS
1.3
Reliability
Website
Customer service
Staff
Diversity of Products or Services
  • One rep did try to help me 5
  • Premiums ok 4
  • Medical claims are processed easily 3
  • Actually they were polite while lying to me 3
  • Prices on marketplace 2

Customers don't like

  • Customer service9
  • Worst customer service4
  • Uncaring4
  • That they lied4
  • Runaround they have given me4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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