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Castlight

Insurance
  • 2 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $343 AVERAGE LOSS
1.7
Reliability
Website
Customer service
Billing Practices
Staff
  • Unsubscribing 1

Customers don't like

  • Bait and switch1
  • Being told to go die1
  • False information inaccurate info misleading info on website1
  • Misleading1
  • Policies1
Delete
  • 2 ISSUES RESOLVED
  • 476 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.4
Reliability
Website
Customer service
Billing Practices
Staff
  • One rep did try to help me 5
  • Premiums ok 4
  • Not much 3
  • Medical claims are processed easily 2
  • Prices on marketplace 2

Customers don't like

  • Being lied to14
  • Useless customer service13
  • Customer service10
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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