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Castlight

Insurance
  • 2 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $343 AVERAGE LOSS
1.7
Reliability
Website
Customer service
Billing Practices
Staff
  • Unsubscribing 1

Customers don't like

  • Bait and switch1
  • Being told to go die1
  • False information inaccurate info misleading info on website1
  • Misleading1
  • Policies1
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 398 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.4
Reliability
Website
Customer service
Billing Practices
Staff
  • Prescription drug coverage 4
  • Very bad 3
  • Attitude of agents on the phone 2
  • Very little about humana 2
  • Doctor 2

Customers don't like

  • Customer service19
  • Misleading plan coverage16
  • Being lied to10
  • Health coverage10
  • Price6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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