Castlight vs Coventry Health Care

Start a new comparison
Delete

Castlight

Insurance
  • 2 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $398 AVERAGE LOSS

Not enough votes to show an average rating

Website
Reliability
  • Unsubscribing 1

Customers don't like

  • Bait and switch1
  • Being told to go die1
  • Misleading1
  • Policies1

Products by Castlight

No items

Delete
  • 0 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.6K AVERAGE LOSS
1.3
Website
Reliability
  • Some people at customer service 4
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service24
  • Poor billing system20
  • Slow pre-authorization8
  • Plans7
  • Did not resolve problem6

Products by Coventry Health Care

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.