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Castlight

Insurance
  • 2 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $369 AVERAGE LOSS
1.6
Website
Reliability
Customer service
Billing Practices
Staff
  • How they are fooling people 1
  • Unsubscribing 1

Customers don't like

  • Being told to go die1
  • False information inaccurate info misleading info on website1
  • Information provided on its website1
  • Misleading1
  • Policies1
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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 316 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Website
Reliability
Customer service
Billing Practices
Staff
  • Bad 1
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • No accountability10
  • Deceitful business practices7
  • Terrible customer service7
  • Customer service5
  • Wait wait wait5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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