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Castlight

Insurance
  • 2 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $446 AVERAGE LOSS
1.2
Reliability
Customer service
Website
Staff
Billing Practices
  • Unsubscribing 1
  • How they are fooling people 1

Customers don't like

  • False information inaccurate info misleading info on website2
  • Policies1
  • Incorrect prices reported1
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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 364 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $19.9K AVERAGE LOSS
1.3
Reliability
Customer service
Website
Staff
Billing Practices
  • That they were supportive and helpful 1
  • Some of the people seemed to care a little bit 1
  • Pam 1
  • Diversity of product 1
  • Customer service people are very nice and helpful 1

Customers don't like

  • Terrible customer service15
  • No accountability4
  • Wait wait wait3
  • Do not uphold their obligations3
  • Deceitful business practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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