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Castle Windows

Household Services
  • 7 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Satisfied with my decision 1
  • Were friendly 1
  • Workers did thier best but were hampered by corp policy 1

Customers don't like

  • Have not solved my problem3
  • Sales approach3
  • Poor customer service follow up2
  • Pushy1
  • Sales1
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1125 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Polite and friendly repairmen 5
  • Repairman 4
  • Sales people were nice 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3

Customers don't like

  • Inability to repair10
  • Lack of customer service5
  • No one with athority5
  • Poor customer service5
  • Stock answers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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