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Castle Windows

Household Services
  • 7 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $12.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.2
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Website
  • Entire experience they were great 1
  • Workers did thier best but were hampered by corp policy 1

Customers don't like

  • Sales approach6
  • Have not solved my problem4
  • Continual lies3
  • Honoring their warranty2
  • Would not leave quote1
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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 232 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.5
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Website
  • Installers worked hard 3
  • Next day installation 2
  • Speed 2
  • Sales pitch 1
  • Salesman was very friendly 1

Customers don't like

  • Customer service12
  • Salesman8
  • Everything was a disaster6
  • Given the runaround6
  • Given the run around5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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