Castle Windows vs Luna Flooring

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Castle Windows

Household Services
  • 6 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $9.7K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Entire experience they were great 1
  • Satisfied with my decision 1

Customers don't like

  • Sales approach6
  • Have not solved my problem3
  • Continual lies2
  • Sales2
  • Honoring their warranty2

Products by Castle Windows

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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Installers worked hard 3
  • Next day installation 2
  • Speed 2
  • Sales pitch 1
  • Salesman was very friendly 1

Customers don't like

  • Customer service14
  • Salesman8
  • Everything was a disaster6
  • Given the runaround6
  • Given the run around5

Products by Luna Flooring

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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