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Castle Windows

Household Services
  • 7 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $14.2K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Workers did thier best but were hampered by corp policy 1
  • Were friendly 1
  • Satisfied with my decision 1
  • Sales manager 1
  • Quality of product 1

Customers don't like

  • Sales approach3
  • Have not solved my problem3
  • Poor customer service follow up2
  • Sales agreement and cancellation process1
  • Sales1
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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 289 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Salesman was very friendly 3
  • Installers worked hard 3
  • Speed 2
  • Pricing 2
  • Next day installation 2

Customers don't like

  • Customer service16
  • Given the run around4
  • Salesman3
  • No response3
  • Delivery and customer service responsiveness3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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