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Castle Windows

Household Services
  • 7 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Satisfied with my decision 1
  • Were friendly 1
  • Workers did thier best but were hampered by corp policy 1

Customers don't like

  • Have not solved my problem3
  • Sales approach3
  • Poor customer service follow up2
  • Pushy1
  • Sales1
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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1672 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service27
  • Customer service6
  • Unwilling to fix problem6
  • Company response4
  • Not as advertised4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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