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Castle Windows

Household Services
  • 7 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Website
  • Entire experience they were great 1
  • Satisfied with my decision 1
  • Workers did thier best but were hampered by corp policy 1

Customers don't like

  • Sales approach6
  • Continual lies4
  • Have not solved my problem4
  • Pushy2
  • Sales2
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Empire Today

Household Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 780 COMPANY RESPONSES
  • 790 TOTAL REVIEWS
3.3
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Website
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Customer service14
  • Horrible customer service9
  • Lack of caring9
  • Quality of the job9
  • Way the installation went and the end product7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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