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Castle Windows

Household Services
  • 7 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Website
  • Satisfied with my decision 1
  • Were friendly 1
  • Workers did thier best but were hampered by corp policy 1

Customers don't like

  • Have not solved my problem3
  • Sales approach3
  • Poor customer service follow up2
  • Pushy1
  • Sales1
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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 809 COMPANY RESPONSES
  • 825 TOTAL REVIEWS
3.2
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Website
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Originally liked salesperson - 3

Customers don't like

  • Horrible customer service7
  • Lack of caring7
  • Quality of the job4
  • Job quality3
  • Way the installation went and the end product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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