Castle Windows vs Empire Today

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Castle Windows

Household Services
  • 6 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $9.7K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Entire experience they were great 1
  • Satisfied with my decision 1

Customers don't like

  • Sales approach6
  • Have not solved my problem3
  • Continual lies2
  • Sales2
  • Honoring their warranty2

Products by Castle Windows

No items

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Empire Today

Household Services
  • 3 ISSUES RESOLVED
  • 750 TOTAL REVIEWS
  • $700K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.6
Customer service
Staff
Diversity of Products or Services
Website
Turnaround Time
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Customer service14
  • Horrible customer service9
  • Lack of caring9
  • Quality of the job8
  • Way the installation went and the end product7

Products by Empire Today

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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