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Castle Payday

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 298 TOTAL REVIEWS
  • $82.9K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Money received quickly 3
  • Easy application process 2
  • Short term solution when an emergency came up 2
  • Staff 1

Customers don't like

  • Being cheated and misled11
  • Ridiculous finance fees9
  • Companies that rip you off6
  • Excessive billing4
  • Hidden fees4

Products by Castle Payday

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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 672 TOTAL REVIEWS
  • $5.6M CLAIMED LOSSES
  • $43.1K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Total nitemare 15
  • Customer service person was nice 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service13
  • Do not honor agreement8
  • Incompetent and rude agents7
  • Not honoring agreements7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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