PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Luminox and Casio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Luminox
Casio

Luminox and Casio Overview

Total reviews 87 7
Company responses 0 0
Issues resolved 1 0

Luminox and Casio Consumer Ratings

Rank
187 out of 856 in Jewelry and Accessories category
29 out of 856 in Jewelry and Accessories category
Customer service
115 in category
30 in category
Exchange, Refund and Cancellation Policy
111 in category
24 in category
Product or Service Quality
143 in category
27 in category
Warranty
113 in category
26 in category

Luminox and Casio Rating Details

Customer service
1.3 (40 reviews)
3 (3 reviews)
Reviewer's quote

Customer service sucks *** worst I ever seen, impossible to get a hold of somebody on the phone, and via email, Irene is the worst stupid *** don't even write English properly. Stop lying to your customer about your *** product that worst $20 and not $500, it breaks a month later because of ***...

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I called Casio customer service, who asked for the serial number, then told me they would repair under warranty, gave me a case number and told me to call the Casio Repair Center. I called the repair center and was, again, told that they would fix it under warranty and to send the watch, at MY...

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Exchange, Refund and Cancellation Policy
1.2 (38 reviews)
3.3 (3 reviews)
Reviewer's quote

The Luminox web site does not seem to be working and no one answers the phone.

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I need to change the address that's all...

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Product or Service Quality
1.3 (37 reviews)
3.7 (3 reviews)
Reviewer's quote

This is the second service required for an out of warranty 1880. Now it looks like a whole new movement, stem and crown needs replacement. Unusual because it generally sits in the drawer...

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At first I was very dubious about the site as I'm from India and this is site is not from india so I was suspicious about the buyer protection but after the service that I recieved from dhgate people is just way too awesome. I ordered two watches in which Order NO:25237**** consist two watches but...

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Warranty
1.1 (35 reviews)
3 (2 reviews)
Reviewer's quote

...The rubber strap broke just short of the two year warranty. The 6 months later the minute have came lose. I am a dentist and that is my daily watch...

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No items

Luminox and Casio Pros and Cons

Pros
  • Tritium lighting
  • Style of watch
  • Nice looking watch
No votes
Cons
  • Customer service
  • Would not honor warranty
  • Very poor quality product
No votes

Luminox and Casio Most Positive Reviews

Top rated reviews
5

I purchased my Luminox Colormark a year ago , as well as buying my daughter a pink/black version at the same time....

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5

www.dhgate.com Order NO:25237**** My experience at dhgate turned out to be superawesome as the customer they provided...

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3.7

Excellent for 2 1/2 years or so...Then the minute hand dislodged and jammed the other hands! Now...must locate the...

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4.4

I need to change the address that's all...

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Luminox and Casio Most Critical Reviews

Lowest rated reviews
1

I received a Model 0201BO SEA TEAM watch for my birthday last year and within 6 months the crown/stem and band broken o...

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1

Purchased a new Casio GW7900 online on January 31st, 2018.
Discovered that the auto-light feature (the main reason I boug...

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1

Bought a Luminox 'Evo Navy Seal Blackout' in Feb this year. I work underwater a lot, and figured that a watch the bore...

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No votes

Luminox and Casio Latest Reviews

Recent published reviews
2.7

I am sending my new Luminox 1003 series back because it doesnt keep accurate time. Im sending my Luminox 5350 series...

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No votes

I have ordered a vintage watch on Sept 13th. I still have not received my product. I have been emailing and calling...

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1

The Luminox web site does not seem to be working and no one answers the phone.

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No votes

I have ordered a watch on Sept 13th and still havent received it. They do not have a customer service Or support...

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Luminox and Casio Products and Services

Most reviewed product and services
  • Luminox Watch (34 reviews)
  • Luminox 8800 Watch (5 reviews)
  • Luminox 3050 Watch (5 reviews)
  • Casio Watch (5 reviews)