PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CashCall and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Quicken Loans

CashCall and Quicken Loans Overview

Total reviews
Company responses
Issues resolved

Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 894 reviews. It is 637 reviews more than CashCall received since Jan 11, 2008.

CashCall and Quicken Loans Consumer Ratings

185 out of 1293 in Loans and Mortgages category
137 out of 1293 in Loans and Mortgages category
Product or Service Quality
241 in category
118 in category
Interest Rate
138 in category
95 in category
Customer service
173 in category
145 in category

According to consumer ratings and reviews, Quicken Loans ranks 48 points higher in the Loans and Mortgages category than CashCall. People gave CashCall 1 stars for Product or Service Quality criterion in Loans and Mortgages category and it is 91 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 1.4 stars for Product or Service Quality criterion in this category and it is 214 points higher than the worst rated brand in this category. If we look at Interest Rate criterion, than we see that Quicken Loans has a higher rating than CashCall. Regarding Customer service criterion, consumers gave CashCall 1.1 stars and it is 52% worse than other in category. Quicken Loans however was rated 1.3 stars and it is 56% greater than other in category.

CashCall and Quicken Loans Rating Details

Product or Service Quality
1 (16 reviews)
1.4 (295 reviews)
Reviewer's quote

...Next thing I know I get a call from Delbert Services that they are servicing the loan. I made payments every month on the loan. Cash Call was leaving me voice mail messages and I did not know who they were...



Ken R
Interest Rate
1.5 (15 reviews)
1.9 (248 reviews)
Reviewer's quote

I was having difficulty trying to get a bank verification the loan processor was very rude and basically did not help. She just stated this never happened since she been working there. Don't waste your time.


...Final closing disclosure had an interest rate of 4. 5% and 2. 5 discount points at about $7,000 The 4...

Customer service
1.1 (15 reviews)
1.3 (325 reviews)
Reviewer's quote

My loan terms were 47 months on a $3100 loan. I made the first payment of $255 first month. And then the $341 second month and an additional $1500. CashCall then without warning changed my terms from 47 months to 7 months. They are trying to collect faster because last month the supreme court ruled...


...One of the wort customer service ever. Don't be fooled by the fancy commercials. I had a mortgage with them for about 2 years now...


CashCall and Quicken Loans Pros and Cons

  • Speed of closing
  • Mortgage rates
  • Interest rate
  • Website
  • Interest rate
  • Customer service
  • Are crooks
  • Scamming practices
  • Customer service and over charged
  • Customer service
  • Totally incompetent
  • Whole process

CashCall and Quicken Loans Most Positive Reviews

Top rated reviews

My experiences with Cash Call were in California. I financed and refinanced 3 houses in California with 5...


After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

CashCall and Quicken Loans Most Critical Reviews

Lowest rated reviews

I pulled out a loan with Cash Call at 115% interest rate which should be illegal in my opinion. After making 2 payments...


I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

CashCall and Quicken Loans Latest Reviews

Recent published reviews

My loan terms were 47 months on a $3100 loan. I made the first payment of $255 first month. And then the $341 second...

Read all 257 reviews

Gave $500 deposit loan not approved and person responsible Justin Gordon does not return my calls.

Read all 894 reviews

CashCall and Quicken Loans Products and Services

Most reviewed product and services
  • Cashcall Loan (201 reviews)
  • Cashcall Mortgage Refinance (1 review)
  • Quicken Loans Loan (229 reviews)
  • Quicken Loans Refinance (150 reviews)
  • Quicken Loans Mortgage (127 reviews)