CashCall vs Ocwen

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CashCall

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 249 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Staff
Billing Practices
  • Not resonsive 2
  • Interest rate 1
  • Speed of closing 1
  • Mortgage rates 1

Customers don't like

  • Customer service and over charged3
  • Are crooks2
  • How you will not talk to costomers1
  • Lie about what rate you can really get1

Products by CashCall

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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1174 TOTAL REVIEWS
  • $9.3M CLAIMED LOSSES
  • $32.6K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Staff
Billing Practices
  • One person that tried to help me 4
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Dishonest business practices7

Products by Ocwen

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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