PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CashCall and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CashCall
Ocwen

CashCall and Ocwen Overview

Total reviews 259 1500
Company responses 0 0
Issues resolved 0 5

CashCall and Ocwen Consumer Ratings

Rank
164 out of 907 in Loans and Mortgages category
193 out of 907 in Loans and Mortgages category
Product or Service Quality
220 in category
No votes
Customer service
147 in category
No votes
Interest Rate
119 in category
No votes
Diversity of Products or Services
163 in category
No votes

CashCall and Ocwen Rating Details

Product or Service Quality
1 (16 reviews)
No votes
Reviewer's quote

My loan terms were 47 months on a $3100 loan. I made the first payment of $255 first month. And then the $341 second month and an additional $1500. CashCall then without warning changed my terms from 47 months to 7 months. They are trying to collect faster because last month the supreme court ruled...

Read full review

...A phone call to customer service took over an hour and multiple (friendly) people before someone could input a direct draft; over a month later, the online problem still exists..

Read full review
Customer service
1.1 (15 reviews)
No votes
Reviewer's quote

In January I decided to refinance my house, and contacted CashCall company; John Aceves answered the phone; I provided the details of my financial pictures. He responded that it would be very easy to refinance my house, later he sent me an application and list of documents that I needed to furnish...

Read full review

...Poor communication, poor customer service and they really , really don't care about the customer , their most concern seems to be what extra fees they can get from you or how they can force you into foreclosure..

Read full review
Interest Rate
1.5 (15 reviews)
No votes
Reviewer's quote

I pulled out a loan with Cash Call at 115% interest rate which should be illegal in my opinion. After making 2 payments for over $1,000 I requested a payoff demand to rid myself of the nonsense. I sent the check in to payoff the loan in full and had Cashcall send back the check stating that the...

Read full review

Trying to refinance and get a better interest rate and get away from ocwin , they will not send a payoff statement , i have been calling them every day for about three weeks different person and different conflicting awnseres every day it seemes we are being held hostage is there any help out there...

Read full review
Diversity of Products or Services
1.2 (13 reviews)
No votes
Reviewer's quote

When a lender says "your house is your bank", you know the end is near. Why do people treat their homes as ATM's? This is nothing but a different version of Ameriquest Mortgage, who collapsed the housing market 15 years ago. A friend tried to get a loan. Cash Call sent their appraiser from PCV...

Read full review

...They are crooks and very dishonest company rhat services loan that they do not own. I have alot more info to go over. Please contact me at 559 967 ****..

Read full review

CashCall and Ocwen Pros and Cons

Pros
  • Speed of closing
  • Mortgage rates
  • Interest rate
  • One person that tried to help me
  • Didnt
  • Loan modification staff is competent and fair
Cons
  • Are crooks
  • Scamming practices
  • Customer service and over charged
  • Absolutely no customer service
  • No clear answers
  • Customer service

CashCall and Ocwen Most Positive Reviews

Top rated reviews
5

My experiences with Cash Call were in California. I financed and refinanced 3 houses in California with 5...

Read full review
5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

Read full review
No votes
5

In 2005 I borrowed $23,000 from them as a Home Equity Home and I paid them every month. I asked them to let me know...

Read full review

CashCall and Ocwen Most Critical Reviews

Lowest rated reviews
1

I pulled out a loan with Cash Call at 115% interest rate which should be illegal in my opinion. After making 2 payments...

Read full review
1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

Read full review
1

In 2005, I was approve for a $5000 loan from CashCall, with a percentage rate of 59.84%. The amount financed came out...

Read full review
1

My gmac mortgage was sold to ocwen in the middle of a loan modification gmac tried to foreclose on me after they sold...

Read full review

CashCall and Ocwen Latest Reviews

Recent published reviews
1.5

Loan payoff overcharges /
See above request
email only: isbook@comcast.net

Read full review
1

What a title to reference your customers by: PISSED CUSTOMER.
This is very offensive.
I need to get the attention of the l...

Read full review
No votes

Read my reason for review

Read full review
No votes

My name is Luis F Suarez Restrepo
My address is 33 Ascension St Passaic, NJ 07055
Property address: 1045 Waterdale Court L...

Read full review

CashCall and Ocwen Products and Services

Most reviewed product and services
  • Cashcall Loan (201 reviews)
  • Cashcall Mortgage Refinance (1 review)
  • Ocwen Mortgage (527 reviews)
  • Ocwen Loan (211 reviews)
  • Ocwen Loan Modification (161 reviews)