PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Venmo and Cash App as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Venmo
Cash App

Venmo and Cash App Overview

Total reviews 211 217
Company responses 0 0
Issues resolved 1 2

Venmo and Cash App Consumer Ratings

Rank
30 out of 216 in Cash Services category
47 out of 216 in Cash Services category
Customer service
26 in category
41 in category
Product or Service Quality
17 in category
31 in category
Reliability
26 in category
34 in category
Website
27 in category
38 in category

Venmo and Cash App Rating Details

Customer service
1.5 (74 reviews)
1.3 (106 reviews)
Reviewer's quote

...debit card support and called after finally uncovering their phone number- we are closed for live phone support!! Filled out annoying form requests Worst customer service ever Unacceptable! I loved venmo except for the high fees that add up w frequent use. I cannot get in my account ! 3 days of this is...

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Cash App has no customer service number to call and speak with a person. You get drown By numerous emails and to top it off they give you the worst advice to ask scammer for a refund. Above all - theyre all going to tell you that they unable to refund the transaction once its complete so you have...

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Product or Service Quality
1.8 (70 reviews)
1.4 (84 reviews)
Reviewer's quote

ripped off by venmo no response from customer service..

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Contact the customer service of Square and tell them about your review 2152508. Allows customers to get scammed and don't support their cash app protection refund. I've shown proof and still they don't care...

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Reliability
1.6 (71 reviews)
1.3 (91 reviews)
Reviewer's quote

OK its very difficult to send an email explaining what is really going on with my account and everything. I have a new phone number but apparently my new phone number is affiliated with somebody else so I cannot get a code to verify the account. There should be a better way to do this I would like...

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Cash app stole 298.00 from me and i want my money back...i want to file a theft report...and i want my money refunded back to me I was on the *** phone with them for almost 2 hours trying to get a replacement cash app card....and they took my money....i want to file a complaint and press charges...

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Website
1.8 (69 reviews)
1.6 (92 reviews)
Reviewer's quote

...I went to customer service and in order to fix this I was sent to another website where I have to join and pay for assistance. This is the absolute worst service ever and I may never get my $235 back that is sitting there. No one is interested in helping...

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...the madness, and your website is trash because it is app only..

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Venmo and Cash App Pros and Cons

Pros
  • No customer service
  • No pro about it
  • Fast
  • Simple but cant be trusted
  • Easy to use
  • What i thought was a good idea to help me accept payments
Cons
  • Have zero customer service
  • Refuse to give a solution
  • Horrible customer experience
  • Worst customer support ever
  • No customer service w telephone number
  • Provided no live support to clear up issue

Venmo and Cash App Most Positive Reviews

Top rated reviews
5

I no longer have the phone number connected to my account.Phone number 832994 8349/husslablackcar@gmail.com is my email...

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5

Sorry to post below add , also sorry to cash app as they are genuine. I did got the money and I missed to check bank...

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5

Couldn't pay phone bill n lost my number I couldn't change it because I didn't have any other number to replace it

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5

Cash app/ ID Verification Issue/ I need assistant authorizing and confirming my Photo Selfie , Front and Back of My...

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Venmo and Cash App Most Critical Reviews

Lowest rated reviews
1

Sucks
{{Redacted}}

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1

Yesterday, August 10, 2017, I mistakenly sent $1000 to the wrong person via the Square Cash app. As soon as I pressed...

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1

Last week I signed up for an account with VENMO to electronically transfer funds to a person I was buying a boat from....

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1

Basically cash app is a fraud, I’ve been trying to get a hold of them for days and telling them I’ve been hacked and...

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Venmo and Cash App Latest Reviews

Recent published reviews
2.1

OK its very difficult to send an email explaining what is really going on with my account and everything. I have a new...

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1

Cash App is declining payments that are being sent to me for my own protection. Why? This is a absolute nonsense I can...

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4

I needed a real live person yo explain my situation...but didn't happen. I then processed to sin up with Venmo and...

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1

Cash app stole 298.00 from me and i want my money back...i want to file a theft report...and i want my money refunded...

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Venmo and Cash App Products and Services

Most reviewed product and services
  • Venmo Money Transfer (20 reviews)
  • Venmo Account (20 reviews)
  • Venmo Customer Care (9 reviews)
  • Cash App Mobile Application (54 reviews)
  • Cash App Customer Care (24 reviews)
  • Cash App Account (24 reviews)