PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Us Cash Advance and Cash America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Us Cash Advance
Cash America

Us Cash Advance and Cash America Overview

Total reviews
412
227
Company responses
0
0
Issues resolved
0
0

Us Cash Advance and Cash America Consumer Ratings

Rank
45 out of 213 in Cash Services category
3 out of 91 in Pawnshops category
Product or Service Quality
25 in category
3 in category
Customer service
20 in category
4 in category
Interest Rate
22 in category
3 in category
Value for money
48 in category
0 in category

Us Cash Advance and Cash America Rating Details

Product or Service Quality
1.5 (10 reviews)
1.7 (99 reviews)
Reviewer's quote

...After more then a hour another man named Michael Boyd called me and informed me that there is a black mark against my Western Union service. It would cost me $299 to remove it. I got real upset and started to yell at him...

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That Aldolfo guy doesn't need to be in customer service and we'd really appreciate it if something is done aboutvthst Aldolfo guy. Sorry he wouldn't give me his last name. He told me if I wanted it I'd have to find it out myself then told us *** y'all" which was very unnecessary along with that...

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Customer service
1.6 (10 reviews)
1.5 (94 reviews)
Reviewer's quote

I have never applied for a cash advance anywhere but I get calls repeatedly from these scammers and I’m tired of it. I will do anything I can to put them out of business. I emailed their corporate office and they whined that they are not responsible for the scam calls. I am still holding them...

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I have been a long time customer of cash America and I have spent thousands of dollars ( per receipts) in jewelry to include two wedding bands costing over four grand!! So my complaint is I have this ring on layaway that cost 1,600, the manager who is supposed to make the courtesy call when my due...

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Interest Rate
1.7 (6 reviews)
1.8 (73 reviews)
Reviewer's quote

...expenses for you, for example, the expenses in the amount of state duty, the cost of representative’s services for the compearance, the compensatory interest for the use on detention of money for each day of delay, attorney’s fees, court fees and the execution fee. If you need further documents, reply us on email. Read the below content...

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Went into Cash America on 05/18 to pay 4 day interest on a $1000 - $1400 Acoustic Guitar. I was broke so had to bring a Gas Power Auger in the Pawn just to get the money to pay the 4 days interest on the Guitar Loan. The new staff is extremely stingy on their loans and charges 20 to 30 more on the...

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Value for money
1 (6 reviews)
2 (90 reviews)
Reviewer's quote

They taken my money what *** going on..

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...at cash America did not check my TV to see if any damages were made I want compensation for their faults either I get a replacement TV or the amount of money the TV was worth before it went into your business Apparently the employees seem that they cannot take care of anyone else's property including the store's property as you can see their printer is broken as...

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Us Cash Advance and Cash America Pros and Cons

Pros
No votes
  • 2 of the staff
  • Location
  • Products
Cons
No votes
  • Staff acted as if they dont want to help you
  • Poor customer service
  • Attitude of the staff

Us Cash Advance and Cash America Most Positive Reviews

Top rated reviews
5

I had some man call me by the name of Mr.banson and I had a email from a woman with the last name Johnson saying that I...

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5

I am a customer of the 1463 FM 1960 Houston Tx 77090 location. I returned a call to the representative "Marrisa" who is...

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No votes
5

When I say or tell someone something that what I will do and I expect the same from people I deal with and I was very...

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Us Cash Advance and Cash America Most Critical Reviews

Lowest rated reviews
1

I was contacted by one of their representatives and said i was approved for a loan, emailed me the paperwork and only ne...

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1

was in looking at a ring on tue dec 2 2014 price 249.00, was told to come back friday dec 5 that they were having a...

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1

I just wanted to share what happened to me this week. I received a call from a man that sounded middle eastern. His s...

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1

This place will rob you clean. Do not go to these people! I pawned my phone and a week later they pulled it. Did not le...

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Us Cash Advance and Cash America Latest Reviews

Recent published reviews
No votes

we are getting threatening email from a sarah maradles from Morgan and Associates saying your company is going to sue...

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No votes

Need to extend my merchandise

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1

I have never applied for a cash advance anywhere but I get calls repeatedly from these scammers and I’m tired of it. I...

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No votes

Pawned items was written up as a sale now items are gone

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Us Cash Advance and Cash America Products and Services

Most reviewed product and services
  • Us Cash Advance Loan (6 reviews)
  • Us Cash Advance Customer Care (2 reviews)
  • Cash America Customer Care (47 reviews)
  • Cash America Manager (21 reviews)
  • Cash America Pawn Loan (14 reviews)