PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cash America and Us Cash Advance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cash America
Us Cash Advance

Cash America and Us Cash Advance Overview

Total reviews 229 412
Company responses 0 0
Issues resolved 0 0

Cash America and Us Cash Advance Consumer Ratings

Rank
3 out of 92 in Pawnshops category
45 out of 216 in Cash Services category
Product or Service Quality
3 in category
26 in category
Customer service
5 in category
23 in category
Value for money
0 in category
49 in category
Reliability
3 in category
48 in category

Cash America and Us Cash Advance Rating Details

Product or Service Quality
1.7 (100 reviews)
1.5 (10 reviews)
Reviewer's quote

...He asked for a customer service number and she told him "Read the door". I called to find out what the deal was and midway of asking the gentleman who answered the phone she again rudely interrupted me & kept saying to call customer service..

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...After more then a hour another man named Michael Boyd called me and informed me that there is a black mark against my Western Union service. It would cost me $299 to remove it. I got real upset and started to yell at him...

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Customer service
1.5 (96 reviews)
1.6 (10 reviews)
Reviewer's quote

That Aldolfo guy doesn't need to be in customer service and we'd really appreciate it if something is done aboutvthst Aldolfo guy. Sorry he wouldn't give me his last name. He told me if I wanted it I'd have to find it out myself then told us *** y'all" which was very unnecessary along with that...

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I have never applied for a cash advance anywhere but I get calls repeatedly from these scammers and I’m tired of it. I will do anything I can to put them out of business. I emailed their corporate office and they whined that they are not responsible for the scam calls. I am still holding them...

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Value for money
2.1 (92 reviews)
1 (6 reviews)
Reviewer's quote

...at cash America did not check my TV to see if any damages were made I want compensation for their faults either I get a replacement TV or the amount of money the TV was worth before it went into your business Apparently the employees seem that they cannot take care of anyone else's property including the store's property as you can see their printer is broken as...

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They taken my money what *** going on..

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Reliability
1.5 (90 reviews)
1 (6 reviews)
Reviewer's quote

I purchased a native instruments maschine mk2 controller and was not given a activation serial number at point of sale. I later found out that I could not register my equipment and cash america pawn left me holding the bag. I will no longer purchase any electronics from this pawn broker.

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Have just received emails including a supposed copy of a three year old loan i paid. They wanted $975 in ITunes gift cards. I called Apple/ITunes who took a report and said it was a scam. The scammer is made and has threatened to take me to court now.

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Cash America and Us Cash Advance Pros and Cons

Pros
  • 2 of the staff
  • Location
  • Products
No votes
Cons
  • Staff acted as if they dont want to help you
  • Poor customer service
  • Attitude of the staff
No votes

Cash America and Us Cash Advance Most Positive Reviews

Top rated reviews
5

I am a customer of the 1463 FM 1960 Houston Tx 77090 location. I returned a call to the representative "Marrisa" who is...

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5

I had some man call me by the name of Mr.banson and I had a email from a woman with the last name Johnson saying that I...

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5

When I say or tell someone something that what I will do and I expect the same from people I deal with and I was very...

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No votes

Cash America and Us Cash Advance Most Critical Reviews

Lowest rated reviews
1

was in looking at a ring on tue dec 2 2014 price 249.00, was told to come back friday dec 5 that they were having a...

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1

I was contacted by one of their representatives and said i was approved for a loan, emailed me the paperwork and only ne...

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1

This place will rob you clean. Do not go to these people! I pawned my phone and a week later they pulled it. Did not le...

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1

I just wanted to share what happened to me this week. I received a call from a man that sounded middle eastern. His s...

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Cash America and Us Cash Advance Latest Reviews

Recent published reviews
No votes

Application was put in at store 3311 Gallatin Pike Nashville Tennessee. Manager stated could not be hired. Reasons were...

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No votes

we are getting threatening email from a sarah maradles from Morgan and Associates saying your company is going to sue...

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No votes

this company has made ALOT of money off of me. I have NEVER lost a loan. I have been relying on Superpawn to help stem s...

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1

I have never applied for a cash advance anywhere but I get calls repeatedly from these scammers and I’m tired of it. I...

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Cash America and Us Cash Advance Products and Services

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