PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cash Advance and Western Union as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cash Advance
Western Union

Cash Advance and Western Union Overview

Total reviews
250
751
Company responses
0
0
Issues resolved
0
4

Western Union was first mentioned on PissedConsumer on Aug 12, 2007 and since then this brand received 751 reviews. It is 501 reviews more than Cash Advance received since Jun 29, 2011.

Cash Advance and Western Union Consumer Ratings

Rank
51 out of 293 in Cash Services category
34 out of 293 in Cash Services category
Customer service
31 in category
27 in category
Website
44 in category
23 in category
Product or Service Quality
42 in category
24 in category

According to consumer ratings and reviews, Western Union ranks 17 points higher in the Cash Services category than Cash Advance. People gave Cash Advance 1.2 stars for Customer service criterion in Cash Services category and it is 36 points higher than the worst rated brand in this category. At the same time, Western Union was rated 1.3 stars for Customer service criterion in this category and it is 40 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Western Union has a higher rating than Cash Advance. Regarding Product or Service Quality criterion, consumers gave Cash Advance 1 stars and it is 61% worse than other in category. Western Union however was rated 1.4 stars and it is 64% greater than other in category.

Cash Advance and Western Union Rating Details

Customer service
1.2 (22 reviews)
1.3 (207 reviews)
Reviewer's quote

...Then told me they were sending me a United States Postal Service check and I would get it that Friday. It did not come. I called them and they said they sent it...

Machelle

By phoning through to a customer service representative, however, I eventually found out that the receiver has up to 90 days from the sent date to make the pick up. In this case, the receiver needs to obtain an updated passport, which may take him a few more weeks, but then there should be no...

Douglas Miller
Website
1 (22 reviews)
1.7 (201 reviews)
Reviewer's quote

Like I said I need a website, # or something where I can contact them Hide quoted text On Aug 1, 2016 11:29 AM, "Michael Ford" wrote:Advance Cash America is a parental Payday loan company which owns and operates on more than 350 payday loan websites like Cashnet, Onleclickcash, Speedycash,...

Acquanetta

...Despite advising Western Union through their official website form and via their UK email address no refund has been forthcoming..

James R
Product or Service Quality
1 (21 reviews)
1.4 (206 reviews)
Reviewer's quote

I just read your terms of service and I will make sure I do not use any offensive or abusive language. I accidentally lost my last post or it was sent accidentally before I read your terms of service. They approved me for twenty five thousand dollars for six years and said they were a finance...

PissedConsumer651233

Western union account hacked, worse customer service..

PissedConsumer1618816

Cash Advance and Western Union Pros and Cons

Pros
No votes
  • Wu wire service
  • Past transfers went well
  • Fair
Cons
  • Harassed via phone calls
  • Scammed
  • Stolen from
  • Customer service
  • Will not use western union again
  • Customer service no resolution

Cash Advance and Western Union Most Positive Reviews

Top rated reviews
5

They just ripped me off for 350 dollars, today with that same lame excuses. I 'm going to report them to the state...

5

I regularly feed orphanages in sri lanka & india in memory of my late mother. I feed the relevant funds thru Weste...

Cash Advance and Western Union Most Critical Reviews

Lowest rated reviews
1

I was looking for a loan found Cash advance USA. Immediately I needed to get the prepaid voucher for 110.00 to verify...

1

I tried sending money and it came back declined. WU took the money out of my bank account anyway. Today,, Saturday 8/30...

Cash Advance and Western Union Latest Reviews

Recent published reviews

Hello,
Subject: Loan Confirmation
Loan Approval
Loan Amount
Loan Term
Monthly Payments : $166.07
: RTPN1006Z : $5000
: 36 Month...

Read all 250 reviews
1

I have been sending money to my family in Netherlands for years. All of the sudden they send me a message stating that...

Read all 751 reviews

Cash Advance and Western Union Products and Services

Most reviewed product and services
  • Cash Advance Loan (115 reviews)
  • Cash Advance Payday Loan (6 reviews)
  • Cash Advance Check Money Transfer (2 reviews)
  • Western Union Money Transfer (369 reviews)
  • Western Union Money Order (100 reviews)
  • Western Union Customer Care (33 reviews)