PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cash America and Cash Advance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cash America
Cash Advance

Cash America and Cash Advance Overview

Total reviews 229 251
Company responses 0 0
Issues resolved 0 0

Cash America and Cash Advance Consumer Ratings

Rank
3 out of 92 in Pawnshops category
62 out of 216 in Cash Services category
Product or Service Quality
3 in category
49 in category
Customer service
5 in category
44 in category
Value for money
0 in category
47 in category
Reliability
3 in category
46 in category

Cash America and Cash Advance Rating Details

Product or Service Quality
1.7 (100 reviews)
1 (22 reviews)
Reviewer's quote

...He asked for a customer service number and she told him "Read the door". I called to find out what the deal was and midway of asking the gentleman who answered the phone she again rudely interrupted me & kept saying to call customer service..

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...Then told me they were sending me a United States Postal Service check and I would get it that Friday. It did not come. I called them and they said they sent it...

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Customer service
1.5 (96 reviews)
1.2 (23 reviews)
Reviewer's quote

That Aldolfo guy doesn't need to be in customer service and we'd really appreciate it if something is done aboutvthst Aldolfo guy. Sorry he wouldn't give me his last name. He told me if I wanted it I'd have to find it out myself then told us *** y'all" which was very unnecessary along with that...

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I just read your terms of service and I will make sure I do not use any offensive or abusive language. I accidentally lost my last post or it was sent accidentally before I read your terms of service. They approved me for twenty five thousand dollars for six years and said they were a finance...

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Value for money
2.1 (92 reviews)
1 (9 reviews)
Reviewer's quote

...at cash America did not check my TV to see if any damages were made I want compensation for their faults either I get a replacement TV or the amount of money the TV was worth before it went into your business Apparently the employees seem that they cannot take care of anyone else's property including the store's property as you can see their printer is broken as...

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...00 out of my checking account and then he would put the additional money into my checking account. I just don't want this to happen to anyone else. Don't fall for the same BS that I did...

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Reliability
1.5 (90 reviews)
1 (13 reviews)
Reviewer's quote

I purchased a native instruments maschine mk2 controller and was not given a activation serial number at point of sale. I later found out that I could not register my equipment and cash america pawn left me holding the bag. I will no longer purchase any electronics from this pawn broker.

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on jan 28 2019, i got a call from this man soumded indian he said his name is John Cooper phone number 909-999-6454 said i was approved 5,000 and i didnt have to pay anything to get it all i had to do was send him back 400 of the 481 he sent me and not more the 30 min i would recieve 5,000 well i...

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Cash America and Cash Advance Pros and Cons

Pros
  • 2 of the staff
  • Location
  • Products
No votes
Cons
  • Staff acted as if they dont want to help you
  • Poor customer service
  • Attitude of the staff
  • Harassed via phone calls
  • Scammed
  • Stolen from

Cash America and Cash Advance Most Positive Reviews

Top rated reviews
5

I am a customer of the 1463 FM 1960 Houston Tx 77090 location. I returned a call to the representative "Marrisa" who is...

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5

They just ripped me off for 350 dollars, today with that same lame excuses. I 'm going to report them to the state...

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5

When I say or tell someone something that what I will do and I expect the same from people I deal with and I was very...

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No votes

Cash America and Cash Advance Most Critical Reviews

Lowest rated reviews
1

was in looking at a ring on tue dec 2 2014 price 249.00, was told to come back friday dec 5 that they were having a...

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1

I was looking for a loan found Cash advance USA. Immediately I needed to get the prepaid voucher for 110.00 to verify...

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1

This place will rob you clean. Do not go to these people! I pawned my phone and a week later they pulled it. Did not le...

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1

Dear Sirs this same exact happened to me last night I was told that I qualified for a 5000 dollar loan I was asked so...

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Cash America and Cash Advance Latest Reviews

Recent published reviews
No votes

Application was put in at store 3311 Gallatin Pike Nashville Tennessee. Manager stated could not be hired. Reasons were...

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1

If its a sand *** its not legit if they want u to send money ir give your bank information its a scam

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No votes

this company has made ALOT of money off of me. I have NEVER lost a loan. I have been relying on Superpawn to help stem s...

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No votes

Hello,
Subject: Loan Confirmation
Loan Approval
Loan Amount
Loan Term
Monthly Payments : $166.07
: RTPN1006Z : $5000
: 36 Month...

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Cash America and Cash Advance Products and Services

Most reviewed product and services
  • Cash America Customer Care (47 reviews)
  • Cash America Manager (21 reviews)
  • Cash America Pawn Loan (16 reviews)
  • Cash Advance Loan (117 reviews)
  • Cash Advance Payday Loan (6 reviews)
  • Cash Advance Check Money Transfer (2 reviews)