PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Caseys General Stores and Quiktrip as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Caseys General Stores
Quiktrip

Caseys General Stores and Quiktrip Overview

Total reviews
265
65
Company responses
0
0
Issues resolved
1
0

Caseys General Stores was first mentioned on PissedConsumer on Apr 27, 2010 and since then this brand received 265 reviews. It is 200 reviews more than Quiktrip received since Sep 1, 2012.

Caseys General Stores and Quiktrip Consumer Ratings

Rank
97 out of 623 in Food Stores category
74 out of 623 in Food Stores category
Customer service
77 in category
85 in category
Product or Service Quality
81 in category
68 in category
Location
61 in category
84 in category

According to consumer ratings and reviews, Quiktrip ranks 23 points higher in the Food Stores category than Caseys General Stores. People gave Caseys General Stores 1.8 stars for Customer service criterion in Food Stores category and it is 73 points higher than the worst rated brand in this category. At the same time, Quiktrip was rated 1.6 stars for Customer service criterion in this category and it is 65 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Quiktrip has a higher rating than Caseys General Stores. Regarding Location criterion, consumers gave Caseys General Stores 3.3 stars and it is 59% greater than other in category. Quiktrip however was rated 3 stars and it is 55% worse than other in category.

Caseys General Stores and Quiktrip Rating Details

Customer service
1.8 (130 reviews)
1.6 (31 reviews)
Reviewer's quote

...This store is poorly managed and the Customer Service is terrible..

PissedConsumer1722654

1862 Warren C Coleman Blvd, Concord, NC 28025 Bad Customer Service Not accepting customer feedback, Ignoring the customer. 8-8-19 6:00pm girl at counter very rude made me not want to return to store, first bad experience i had at qt. downright nasty attitude never said welcome to qt as many do...

phillip b
Product or Service Quality
2 (126 reviews)
2.2 (23 reviews)
Reviewer's quote

...for cleaning windows! I complain at the stores and they say management shrugs their shoulders and does nothing to resolve this very basic problem with Casey service! I am slowly finding other sources of fuel and services! CASEY STORES need to fix this problem with the window washing plastic edges...

Don M

The male manger at the catoosa oklahoma blond haiir 5 ft10 refused to let a military member have their service dog inside. he then called the police. the cops told him dont bother us...

Joseph B
Location
3.3 (120 reviews)
3 (23 reviews)
Reviewer's quote

...have the BALLS to respond! In that case I'll share that letter far and wide! I, thankfully, have the right to FREE SPEECH! If you want to work at casey's, any location, think twice! It's a wonder they have so many unhappy employees, but no one will say anything because they are afraid of losing their jobs; which is just what will happen! Copied and Pasted this so ...

Barbara a

I went with my kids and a couple of friends to buy hotdogs, then we've seen the briscket sandwiches upon entry and we grabbed some, I paid and we went to eat them outside.. then I came back to grab a soda and I noticed the cashier had all of the sandwiches and tacos there, he had collected them so...

Mario

Caseys General Stores and Quiktrip Pros and Cons

Pros
  • Gas station
  • Most employees are great
  • Price
  • Itsa great location
  • Get what i like
  • Service when buying something
Cons
  • Horrible treatment
  • Caseys customer service
  • Bad management
  • Rude cashier
  • Service
  • Awful manager- never smiled

Caseys General Stores and Quiktrip Most Positive Reviews

Top rated reviews
5

my son, a 17 year old, was hired at casey's just over a month ago. he signed some kind of paperwork regarding id'ing...

5

Went to S Blvd location in Charlotte NC to get pizza for the first time during half time of Panthers game. Store was...

Caseys General Stores and Quiktrip Most Critical Reviews

Lowest rated reviews
1

A filthy, overly cluttered store, totally unmanaged. Employees are allowed to do and say what they please. Filled with...

1

On 7/12/2017 at store #971 i purchased a $35 dollar money order 15 mins later contacted store manager Brandon and...

Caseys General Stores and Quiktrip Latest Reviews

Recent published reviews
2.2

Ellis store the manager is very rude how she talks to employees in front of customers. Really needs to be taught some...

Read all 265 reviews

Went into store bought a lottery ticket and some 2AA batteries, while paying for items young white boy with red hair ,...

Read all 65 reviews

Caseys General Stores and Quiktrip Products and Services

Most reviewed product and services
  • Caseys General Stores Manager (53 reviews)
  • Caseys General Stores Customer Care (38 reviews)
  • Caseys General Stores Pizza (12 reviews)
  • Quiktrip Customer Care (21 reviews)
  • Quiktrip Gas Tank Refill (2 reviews)
  • Quiktrip Facility (2 reviews)