PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zagg and Case Boss as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zagg
Case Boss

Zagg and Case Boss Overview

Total reviews
59
665
Company responses
0
0
Issues resolved
0
2

Case Boss was first mentioned on PissedConsumer on Mar 3, 2017 and since then this brand received 665 reviews. It is 606 reviews more than Zagg received since Oct 22, 2011.

Zagg and Case Boss Consumer Ratings

Rank
123 out of 1142 in Gadgets and Accessories category
221 out of 1142 in Gadgets and Accessories category
Customer service
83 in category
117 in category
Exchange, Refund and Cancellation Policy
57 in category
103 in category
Website
138 in category
162 in category

According to consumer ratings and reviews, Zagg ranks 98 points higher in the Gadgets and Accessories category than Case Boss. People gave Zagg 1.4 stars for Customer service criterion in Gadgets and Accessories category and it is 239 points higher than the worst rated brand in this category. At the same time, Case Boss was rated 1.1 stars for Customer service criterion in this category and it is 205 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Zagg has a higher rating than Case Boss. Regarding Website criterion, consumers gave Zagg 1.7 stars and it is 57% greater than other in category. Case Boss however was rated 1.4 stars and it is 50% worse than other in category.

Zagg and Case Boss Rating Details

Customer service
1.4 (25 reviews)
1.1 (408 reviews)
Reviewer's quote

...worst customer service I have ever seen. A horrible horrible company..

Lenoard

...So *** products and *** customer service. I would not recommend this company to anyone..

Kimberley B
Exchange, Refund and Cancellation Policy
1.8 (25 reviews)
1.1 (363 reviews)
Reviewer's quote

...please refund asap. (2nd screen that was sent to me ALSO cracked within 3 days. Did not drop it)..

Vahe

...When I wrote them and requested a refund they wanted to know my measurements. I e-mailed back my measurements and they said I can not return the garments because I was too big for what I ordered and they felt they showed what the measurements of the garment were. They wanted to give me a $3...

Milena L
Website
1.7 (25 reviews)
1.4 (370 reviews)
Reviewer's quote

I have tried to use the website to no avail as it would not accept the serial number of my Mophie product. I have tried to contact a anyone at ZAGG corporate offices to no avail. This is a terribly managed company and it needs to rethink how they can actually have a goal of providing a "world class...

Carina

...So I checked Case Boss website and found that I could order a XR case. After I emailed the Company again they said my case was on its way. I emailed Kristo, from Customer Service...

John B

Zagg and Case Boss Pros and Cons

Pros
  • Love the screen shields
  • Products
  • Thought was tough item
  • Discount specials
  • Price of the case
  • Appearance
Cons
  • No customer service that i can find
  • Customer service
  • Break easily
  • Customer service is nonexistant
  • Do not have a telephone communication service
  • Have never delivered my cases

Zagg and Case Boss Most Positive Reviews

Top rated reviews
5

My cover was crack when I got it. Also what goi in the brown envelope beside the barcode sticker on the outside

5

The glass on his phone case broke.. he sat it down on are table and it just exploded

Zagg and Case Boss Most Critical Reviews

Lowest rated reviews
1

I'm an Apple user and have had everyone of them and NEVER had a broken screen because I always put a ZAGG shield on...

1

I ordered a case boss. The usual experience others describe. Nothing arrived.tracking number was useless. Excuse emails...

Zagg and Case Boss Latest Reviews

Recent published reviews
2.6

Kept saying the transaction wasn't going through and it's showing 5 times on my credit card! Not happy

Read all 59 reviews

I want to buy a new glass please send Me the information where I can get them

Read all 665 reviews

Zagg and Case Boss Products and Services

Most reviewed product and services
  • Zagg Screen Protector (13 reviews)
  • Zagg Customer Care (5 reviews)
  • Zagg Iphone 6s Plus Screen Protector (4 reviews)
  • Case Boss Shipping Service (335 reviews)
  • Case Boss Cell Phone Case (39 reviews)
  • Case Boss Customer Care (26 reviews)