PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Case Boss and Mophie as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Case Boss
Mophie

Case Boss and Mophie Overview

Total reviews
663
5
Company responses
0
0
Issues resolved
2
0

Case Boss was first mentioned on PissedConsumer on Mar 3, 2017 and since then this brand received 663 reviews. It is 658 reviews more than Mophie received since Jun 6, 2014.

Case Boss and Mophie Consumer Ratings

Rank
220 out of 1198 in Gadgets and Accessories category
338 out of 4576 in E-commerce category
Customer service
110 in category
161 in category
Website
158 in category
84 in category
Exchange, Refund and Cancellation Policy
98 in category
434 in category

Case Boss and Mophie Rating Details

Customer service
1.1 (408 reviews)
2 (2 reviews)
Reviewer's quote

...So *** products and *** customer service. I would not recommend this company to anyone..

Kimberley B

I order one of your battery cases through Amazon and it didn't work. I read the manual but it didn't work, the sadded part is that I don't live in the US and I wasn't able to resend my package.You should make better quality control on them. I have been using your product since I have an iphone and...

Dalicia
Website
1.4 (370 reviews)
4 (2 reviews)
Reviewer's quote

...So I checked Case Boss website and found that I could order a XR case. After I emailed the Company again they said my case was on its way. I emailed Kristo, from Customer Service...

John B

Brand new Samsung S7 Edge. Brand new Mophie case. Dropped in parking lot. Landed on upper left corner. Snap-on ring popped off. Phone came out of case. Skipped a few inches, screen down, on pavement. Shattered.

PissedConsumer952866
Exchange, Refund and Cancellation Policy
1.1 (363 reviews)
1 (3 reviews)
Reviewer's quote

Requested several times to be removed for VIP which I never knew I signed up for. They badgered me to stay with it. They won’t give me a date that they will cancel the $12.49/mo. coming out of my cc each month, just tell me I will get an email with confirmation. This was two weeks ago.

Chris

Does it have a warranty? How do I get another

Ashia

Case Boss and Mophie Pros and Cons

Pros
  • Discount specials
  • Price of the case
  • Appearance
  • Great product
Cons
  • Customer service is nonexistant
  • Do not have a telephone communication service
  • Have never delivered my cases
  • Low quality control

Case Boss and Mophie Most Positive Reviews

Top rated reviews
5

The glass on his phone case broke.. he sat it down on are table and it just exploded

3.4

I order one of your battery cases through Amazon and it didn't work. I read the manual but it didn't work, the sadded pa...

Case Boss and Mophie Most Critical Reviews

Lowest rated reviews
1

I ordered a case boss. The usual experience others describe. Nothing arrived.tracking number was useless. Excuse emails...

1

Does it have a warranty? How do I get another

Case Boss and Mophie Latest Reviews

Recent published reviews
1

I ordered a Case Boss for my wife's I phone and paid by credit card on June 3 of 2019. Every month since they have been...

Read all 663 reviews
1.8

Brand new Samsung S7 Edge. Brand new Mophie case. Dropped in parking lot. Landed on upper left corner. Snap-on ring...

Read all 5 reviews

Case Boss and Mophie Products and Services

Most reviewed product and services
  • Case Boss Shipping Service (335 reviews)
  • Case Boss Cell Phone Case (39 reviews)
  • Case Boss Customer Care (26 reviews)
  • Mophie Battery Case (2 reviews)
  • Mophie Samsung Galaxy S7 Edge Cell Phone Case (1 review)