PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Case Boss and Mophie as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Case Boss
Mophie

Case Boss and Mophie Overview

Total reviews 702 53
Company responses 0 0
Issues resolved 3 0

Case Boss and Mophie Consumer Ratings

Rank
293 out of 844 in Gadgets and Accessories category
68 out of 844 in Gadgets and Accessories category
Customer service
173 in category
No votes
Website
197 in category
No votes
Exchange, Refund and Cancellation Policy
152 in category
No votes
Product or Service Quality
180 in category
No votes

Case Boss and Mophie Rating Details

Customer service
1.1 (427 reviews)
No votes
Reviewer's quote

Not able to contact customer service or get response to emails. Worst company ever. Trying to cancel order according to site instructions...

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Need warranty service. The juice packs do not hold up..

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Website
1.4 (388 reviews)
No votes
Reviewer's quote

The phone number on this website was useless. It always goes to a fake answering machine no matter what time of day you call it. There is also a phone number on the case boss website and it is false advertising...

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I never received word back from the company

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Exchange, Refund and Cancellation Policy
1.1 (384 reviews)
No votes
Reviewer's quote

...please help me otherwise i need a refund..

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Unable to get refund on three items and an exchange on two! Prefer to never deal with them again and get exchange on all!..

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Product or Service Quality
1.1 (376 reviews)
No votes
Reviewer's quote

The number is no longer in service!!! Now I want to cancel my order and refund my 87. 00!!!!!!..

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...Ive been a loyal morphine customer but if they wont provide any level of service Ill find another product..

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Case Boss and Mophie Pros and Cons

Pros
  • Price of the case
  • Discount specials
  • Just want my product please
  • Great product
  • Warranty
  • Protects the phone
Cons
  • Customer service is nonexistant
  • Have never delivered my cases
  • Do not have a telephone communication service
  • Need extra wire not compatible with apple
  • Low quality control
  • Doesnt lst

Case Boss and Mophie Most Positive Reviews

Top rated reviews
5

The glass on his phone case broke.. he sat it down on are table and it just exploded

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5

Bought morphine charges less charging pad stop I think gave you the wrong address. 21 Westgate lane 32164. Greg Payne....

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5

I love the case but every month they take out $12.88 I payed in full so why is your company taking money from me I’ll...

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5

Mophie stopped working.
They took care of it immediately.
Not pissed whatsoever !!!

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Case Boss and Mophie Most Critical Reviews

Lowest rated reviews
1

I ordered a case boss. The usual experience others describe. Nothing arrived.tracking number was useless. Excuse emails...

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1

Does it have a warranty? How do I get another

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1

I ordered a "free" promotional case, nearly 2 months ago, but still had to pay $9.95 for shipping, and I never got it....

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1

No answer and claim 24-7 support

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Case Boss and Mophie Latest Reviews

Recent published reviews
1

hy! i have order a phone case on 23 july. i never receive it yet. and its 15 nov today. please help me otherwise i need...

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No votes

Purchased your Mofy powerstation hub 6100 charger /wireless charger / battery pack all in one from Best Buy about 2...

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No votes

It's been a year and y'all still taking money from me I told y'all many times to quit taking my money

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No votes

Problem lies in my iPhone 12 Mini, not my wireless charger.
Almost all later iPhones come with a new feature called Optim...

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Case Boss and Mophie Products and Services

Most reviewed product and services
  • Case Boss Shipping Service (342 reviews)
  • Case Boss Cell Phone Case (44 reviews)
  • Case Boss Iphone Cell Phone Case (26 reviews)
  • Mophie Battery Case (7 reviews)
  • Mophie Charger (4 reviews)
  • Mophie Cell Phone Case (1 review)