PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lifeproof and Case Boss as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lifeproof
Case Boss

Lifeproof and Case Boss Overview

Total reviews
529
692
Company responses
0
0
Issues resolved
1
3

Lifeproof and Case Boss Consumer Ratings

Rank
156 out of 794 in Gadgets and Accessories category
252 out of 794 in Gadgets and Accessories category
Price Affordability
215 in category
216 in category
Product or Service Quality
129 in category
163 in category
Customer service
73 in category
144 in category
Website
89 in category
187 in category

Lifeproof and Case Boss Rating Details

Price Affordability
1.6 (221 reviews)
1.6 (359 reviews)
Reviewer's quote

...00 and should be top of the line for that price. I have talked to other owners of this case and they all have the same issue. You would think they would look at the product and make changes..

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...I'm lucky I got the case @ $40 rather then full price because it's a piece of ***!!!!..

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Product or Service Quality
1.5 (217 reviews)
1.1 (370 reviews)
Reviewer's quote

...Will never again buy a life proof absolutely garbage and terrible customer service..

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The number is no longer in service!!! Now I want to cancel my order and refund my 87. 00!!!!!!..

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Customer service
1.8 (200 reviews)
1.1 (421 reviews)
Reviewer's quote

...Calls to Customer Service added to my frustration because they do not provide 24/7 coverage. It’s the same thing with emails. All I’m getting are scripted automated messages...

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Not able to contact customer service or get response to emails. Worst company ever. Trying to cancel order according to site instructions...

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Website
2.5 (197 reviews)
1.4 (383 reviews)
Reviewer's quote

I was not worried as I trusted the case would work as explicitly stated in every square centimetre of the lifeproof website, but I pick it up and find the lower half of my brand new phone was smashed. I can not believe that lifeproof, a company that I once believed to be the best of the best in...

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The phone number on this website was useless. It always goes to a fake answering machine no matter what time of day you call it. There is also a phone number on the case boss website and it is false advertising...

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Lifeproof and Case Boss Pros and Cons

Pros
  • Previous protections with other phones
  • Free warranty
  • Easy warranty
  • Price of the case
  • Discount specials
  • Just want my product please
Cons
  • Terrible customer service
  • Product
  • Warranty misleading
  • Customer service is nonexistant
  • Have never delivered my cases
  • Do not have a telephone communication service

Lifeproof and Case Boss Most Positive Reviews

Top rated reviews
5

Lifeproof's claims of being waterproof have nothing backing them but words. I have a water damaged IPhone that will...

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5

The glass on his phone case broke.. he sat it down on are table and it just exploded

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5

Called the company, they asked for a photo of the case and the serial number from the inside, then they shipped me a bra...

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5

I love the case but every month they take out $12.88 I payed in full so why is your company taking money from me I’ll...

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Lifeproof and Case Boss Most Critical Reviews

Lowest rated reviews
1

I dropped my phone ONCE from hip-height- that's DEFINITELY less than the 6-ft guarantee- the screen shattered, and they...

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1

I ordered a case boss. The usual experience others describe. Nothing arrived.tracking number was useless. Excuse emails...

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1

Don't buy this case. I bought it and had it on for less than a week. It worked fine in the water, but one night I...

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1

I ordered a "free" promotional case, nearly 2 months ago, but still had to pay $9.95 for shipping, and I never got it....

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Lifeproof and Case Boss Latest Reviews

Recent published reviews
No votes

LifeProof cases are suppose to have a life time warranty..

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No votes

Purchased a dog bed and never received it.

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1

Just bought a brand new s20 and it has been in a life proof case barley dropped it and now the whole back of it is...

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1

This is. Scam Charged twice over a month still no dog bed I want my money back Totally PISSED

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Lifeproof and Case Boss Products and Services

Most reviewed product and services
  • Lifeproof Cell Phone Case (82 reviews)
  • Lifeproof Iphone 6 Cell Phone Case (36 reviews)
  • Lifeproof Iphone 6s Cell Phone Case (27 reviews)
  • Case Boss Shipping Service (339 reviews)
  • Case Boss Cell Phone Case (40 reviews)
  • Case Boss Customer Care (28 reviews)