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Case Boss

Shopping
  • 1 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $41 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Discount specials 4
  • Price of the case 3
  • Love the website 2
  • Order 77742 envienmelo 1
  • Product 1

Customers don't like

  • Took my money6
  • Have never delivered my cases6
  • Stole my money and are non reponsive5
  • Theyre not legit company5
  • Shipping or customer service answer4
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Lifeproof

Shopping
  • 1 ISSUES RESOLVED
  • 435 TOTAL REVIEWS
  • $67K CLAIMED LOSSES
  • $444 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Previous protections with other phones 4
  • Customer service 4
  • Easy warranty 4
  • Free warranty 3
  • Previous versions 2

Customers don't like

  • Faulty product5
  • Product failed5
  • Poor service5
  • Product5
  • Warranty misleading4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
S, Sao Paulo, Brazil #1348884

My problem was purchasing Case-Boss water proof case.

It doesn't work well.The switch on/of sound to viber, is impossible to change it.

And another thing is the delivery time.

They say will be 2 to 3 weeks.It took 3 MONTHS!

mike pritchard
Guymon, Oklahoma, United States #1347924

ordered a Samsung s5 case back on april 15th and as of July 7-17 still have not received new phone case.paid appx $45.00 for case and magnetic dash holder.

contacted case boss several times via email and was told due to item already shipping they could not issue a refund on my credit card.

was also told due to USPS upgrading system it might take several days for tracking # to be up.guess i'm just one of many PISSED CUSTOMERS!