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Casablanca Express

Travel
Has verified representatives
  • 5 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $387 AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Customer service 9
  • Idea of receiving a free trip 6
  • Friendly staff 5
  • Easy reservations 4
  • People selling were nice 4

Customers don't like

  • Misinforming practices4
  • Misleading3
  • Misleading scam3
  • Poor customer service2
  • Saleswoman2
Delete
  • 1 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $43K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.9
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Sites we visited 7
  • Meeting lovely people 4
  • Seeing so much in a short period of time 4
  • Tour leadr 4
  • Some of the other participants 3

Customers don't like

  • Customer service3
  • Tour director3
  • Itinerary2
  • Service of the agent and guide1
  • Sometimes no wifi in rooms1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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