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Casablanca Express

Travel
Has verified representatives
  • 5 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $23.2K CLAIMED LOSSES
  • $392 AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Customer service 9
  • Idea of receiving a free trip 6
  • Friendly staff 5
  • Easy reservations 4
  • People selling were nice 4

Customers don't like

  • Misleading6
  • Misinforming practices4
  • Misleading scam4
  • Must use by date3
  • To be lied to3
Delete
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $43K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
3.0
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Sites we visited 7
  • Meeting lovely people 4
  • Overall experience was very good 4
  • Seeing so much in a short period of time 4
  • Tour leadr 4

Customers don't like

  • Tour director8
  • Customer service4
  • Service of the agent and guide4
  • Pressure during trip3
  • Sometimes no wifi in rooms2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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