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Casablanca Express

Travel
Has verified representatives
  • 5 ISSUES RESOLVED
  • 254 TOTAL REVIEWS
  • $27.7K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.9
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Customer service 10
  • Idea of receiving a free trip 7
  • Friendly staff 5
  • People selling were nice 4
  • Flexibility 4

Customers don't like

  • Misinforming practices7
  • Poor customer service4
  • Misleading4
  • Poor customer service from a manager3
  • Misleading scam3
Delete
  • 1 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.6
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Sites we visited 9
  • Tour leadr 4
  • Seeing so much in a short period of time 4
  • Meeting lovely people 4
  • Some of the other participants 3

Customers don't like

  • Tour director4
  • Customer service4
  • Not getting the tour we paid for2
  • Meals2
  • Location of hotels2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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