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CarTrawler

Rentals
  • 0 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $278 AVERAGE LOSS
1.2
Website
Customer service
Discounts and Special Offers
Diversity of Products or Services
Billing Practices
  • Price 2

Customers don't like

  • Neglect4
  • Lying and not caring for the customer4
  • Not solved the case3
  • Slow reaction2
  • No responsibility2
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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.0
Website
Customer service
Discounts and Special Offers
Diversity of Products or Services
Billing Practices
  • Website ease of use 2
  • dealing with owners 1
  • Website dashboard 1
  • Excellent customer service 1
  • Dealing with renters 1

Customers don't like

  • Customer service9
  • Unprofessional and accusotory4
  • Communication4
  • Scam artist owners2
  • Relay rides evasive policies for damage claims2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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