PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Goodman Manufacturing and Carrier as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Goodman Manufacturing
Carrier

Goodman Manufacturing and Carrier Overview

Total reviews
118
29
Company responses
0
0
Issues resolved
0
0

Goodman Manufacturing was first mentioned on PissedConsumer on Oct 30, 2009 and since then this brand received 118 reviews. It is 89 reviews more than Carrier received since Jul 7, 2011.

Goodman Manufacturing and Carrier Consumer Ratings

Rank
98 out of 1818 in Equipment category
461 out of 2894 in Appliances and Electronics category
Product or Service Quality
83 in category
311 in category
Customer service
73 in category
278 in category
Price Affordability
106 in category
410 in category

Goodman Manufacturing and Carrier Rating Details

Product or Service Quality
1.7 (37 reviews)
1.2 (13 reviews)
Reviewer's quote

The total I spent for the repairs was 505 dollars which included the refrigerant and a 75 dollar service call and a 30 dollar cost for brazing the small copper tube. As far as customer service, I just include this with the company as poor all the way round because of their warranty policy of just...

Ronne S

...Do they not understand they are giving me defective products as replacements since 2017. I WILL NOT buy another Carrier product..

Laurie D
Customer service
1.7 (34 reviews)
1.2 (15 reviews)
Reviewer's quote

...goodman from my experience its a bad unit! we called goodman to repair the unit and they say we would be billed for more labor crazy never buying one again customer service is not good at all and the unit is broken after 3 months i wish i could return the unit but we paid big money for it and cant do with out it they need to make better products and...

PissedConsumer900922

...00 WORTH OF WARRANTY PARTS WE INSTALLED IN CUSTOMERS EQUIPMENT THEY SHUT OUR ACCOUNT DOWN NOW WHEN CUSTOMERS CALL FOR WARRANTY ISSUES I HAVE TO REFER THEM TO CARRIER CORPORATION CUSTOMER SERVICE NUMBER 1-800-227-7437 NEEDLESS TO SAY WE WILL NEVER SELL OR RECOMMEND CARRIER PRODUCTS AGAIN..

RANDY
Price Affordability
2.8 (30 reviews)
1.4 (11 reviews)
Reviewer's quote

So, you'll get a $50 or $100 part 'for free', and you'll have to pay out of your pocket over $1000 - half of the price of the unit or more, and there'n no promise that something won't break again in a week and you'll have to pay all over! So, better burn your money - at least you won't feel bad...

Michael E

...but must pay and inflated price. WARNING, DO NOT BUY CARRIER IF YOU MAINTAIN YOUR OWN FILTERS. I called carrier cust...

Precilla

Goodman Manufacturing and Carrier Pros and Cons

Pros
  • Price
  • Product was great for two years
  • How they manage to defraud customers money
  • Warranty
  • I think the ce distributor in florida should be pulled
  • Distributor
Cons
  • Customer service
  • Do not stand by their products they sell
  • Buyer beware
  • Would not honor their warranty
  • Product quality and customer service
  • Expensive to own

Goodman Manufacturing and Carrier Most Positive Reviews

Top rated reviews
5

Funny, Consumers trash and bash one brand or another, and yet many of the brands on the market use the same type...

3.6

I had a warranty part failure on a one and a half year old Infinity furnace . The tech wanted to bill me eighty some...

Goodman Manufacturing and Carrier Most Critical Reviews

Lowest rated reviews
1

After furnace failed I had to pay $1,100 for replacement parts and labor (the cost of a new quality furnace without...

1

I got a brand new carrier AC unit installed at my house in January 2014. 20 days ago the compressor went bad and their...

Goodman Manufacturing and Carrier Latest Reviews

Recent published reviews
5

The tech support they provided was exact!! Reccomend highly!!

Read all 118 reviews

20k for carrier unit 20 plus service calls and several thousand dollars still does not work. carrier will not answer...

Read all 29 reviews

Goodman Manufacturing and Carrier Products and Services

Most reviewed product and services
  • Goodman Manufacturing Air Conditioner (26 reviews)
  • Goodman Manufacturing Part Replacement (8 reviews)
  • Goodman Manufacturing Heat Pump (6 reviews)
  • Carrier Air Conditioner (14 reviews)
  • Carrier Furnace (3 reviews)
  • Carrier Heat Pump (3 reviews)