PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Goodman Manufacturing and Carrier as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Goodman Manufacturing
Carrier

Goodman Manufacturing and Carrier Overview

Total reviews
119
29
Company responses
0
0
Issues resolved
0
0

Goodman Manufacturing was first mentioned on PissedConsumer on Oct 30, 2009 and since then this brand received 119 reviews. It is 90 reviews more than Carrier received since Jul 7, 2011.

Goodman Manufacturing and Carrier Consumer Ratings

Rank
205 out of 2624 in Appliances and Electronics category
466 out of 2624 in Appliances and Electronics category
Product or Service Quality
187 in category
316 in category
Customer service
153 in category
288 in category
Price Affordability
185 in category
418 in category

According to consumer ratings and reviews, Goodman Manufacturing ranks 261 points higher in the Appliances and Electronics category than Carrier. People gave Goodman Manufacturing 1.7 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 393 points higher than the worst rated brand in this category. At the same time, Carrier was rated 1.2 stars for Product or Service Quality criterion in this category and it is 264 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Goodman Manufacturing has a higher rating than Carrier. Regarding Price Affordability criterion, consumers gave Goodman Manufacturing 2.8 stars and it is 68% greater than other in category. Carrier however was rated 1.4 stars and it is 72% worse than other in category.

Goodman Manufacturing and Carrier Rating Details

Product or Service Quality
1.7 (37 reviews)
1.2 (13 reviews)
Reviewer's quote

...GOODMANS idea of QUALITY is the warranty and they manufacture products of only the finest Quality. They provided the replacement coil but I had to pay for installation and refrigerant. That does not say much about their QUALITY!...

tom h

...Do they not understand they are giving me defective products as replacements since 2017. I WILL NOT buy another Carrier product..

Laurie D
Customer service
1.7 (35 reviews)
1.2 (15 reviews)
Reviewer's quote

...As far as customer service, I just include this with the company as poor all the way round because of their warranty policy of just parts, and not taking into consideration an error on the side of the company of either design of engineering or quality of assembly. :angry:..

Ronne S

...00 WORTH OF WARRANTY PARTS WE INSTALLED IN CUSTOMERS EQUIPMENT THEY SHUT OUR ACCOUNT DOWN NOW WHEN CUSTOMERS CALL FOR WARRANTY ISSUES I HAVE TO REFER THEM TO CARRIER CORPORATION CUSTOMER SERVICE NUMBER 1-800-227-7437 NEEDLESS TO SAY WE WILL NEVER SELL OR RECOMMEND CARRIER PRODUCTS AGAIN..

RANDY
Price Affordability
2.8 (31 reviews)
1.4 (11 reviews)
Reviewer's quote

So, you'll get a $50 or $100 part 'for free', and you'll have to pay out of your pocket over $1000 - half of the price of the unit or more, and there'n no promise that something won't break again in a week and you'll have to pay all over! So, better burn your money - at least you won't feel bad...

Michael E

...but must pay and inflated price. WARNING, DO NOT BUY CARRIER IF YOU MAINTAIN YOUR OWN FILTERS. I called carrier cust...

Precilla

Goodman Manufacturing and Carrier Pros and Cons

Pros
  • Price
  • Goodman -
  • Cheap
  • Warranty
  • I think the ce distributor in florida should be pulled
  • Distributor
Cons
  • Customer service
  • Buyer beware
  • Do not stand by their products they sell
  • Would not honor their warranty
  • Product quality and customer service
  • Expensive to own

Goodman Manufacturing and Carrier Most Positive Reviews

Top rated reviews
5

Funny, Consumers trash and bash one brand or another, and yet many of the brands on the market use the same type...

3.6

I had a warranty part failure on a one and a half year old Infinity furnace . The tech wanted to bill me eighty some...

Goodman Manufacturing and Carrier Most Critical Reviews

Lowest rated reviews
1

After furnace failed I had to pay $1,100 for replacement parts and labor (the cost of a new quality furnace without...

1

I got a brand new carrier AC unit installed at my house in January 2014. 20 days ago the compressor went bad and their...

Goodman Manufacturing and Carrier Latest Reviews

Recent published reviews
1

Brand new Goodman heat pump here in northern Florida in March of 2018. We do not live here from April thru September....

Read all 119 reviews

20k for carrier unit 20 plus service calls and several thousand dollars still does not work. carrier will not answer...

Read all 29 reviews

Goodman Manufacturing and Carrier Products and Services

Most reviewed product and services
  • Goodman Manufacturing Air Conditioner (26 reviews)
  • Goodman Manufacturing Part Replacement (8 reviews)
  • Goodman Manufacturing Heat Pump (7 reviews)
  • Carrier Air Conditioner (14 reviews)
  • Carrier Furnace (5 reviews)
  • Carrier Heat Pump (3 reviews)