PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carrier and Goodman Manufacturing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carrier
Goodman Manufacturing

Carrier and Goodman Manufacturing Overview

Total reviews
35
124
Company responses
0
0
Issues resolved
0
0

Carrier and Goodman Manufacturing Consumer Ratings

Rank
59 out of 319 in Heating, Cooling and Air Conditioning category
203 out of 1792 in Appliances and Electronics category
Customer service
43 in category
159 in category
Product or Service Quality
41 in category
214 in category
Value for money
37 in category
293 in category
Price Affordability
50 in category
196 in category

Carrier and Goodman Manufacturing Rating Details

Customer service
1.2 (18 reviews)
1.7 (36 reviews)
Reviewer's quote

...00 WORTH OF WARRANTY PARTS WE INSTALLED IN CUSTOMERS EQUIPMENT THEY SHUT OUR ACCOUNT DOWN NOW WHEN CUSTOMERS CALL FOR WARRANTY ISSUES I HAVE TO REFER THEM TO CARRIER CORPORATION CUSTOMER SERVICE NUMBER 1-800-227-7437 NEEDLESS TO SAY WE WILL NEVER SELL OR RECOMMEND CARRIER PRODUCTS AGAIN..

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...As far as customer service, I just include this with the company as poor all the way round because of their warranty policy of just parts, and not taking into consideration an error on the side of the company of either design of engineering or quality of assembly. :angry:..

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Product or Service Quality
1.2 (17 reviews)
1.7 (38 reviews)
Reviewer's quote

... heat pump in 2015 ran fine for a year then started breaking down every 3 months 5 circuit boards,2 motors,3heat grids and several other parts no less than 30 service calls 100 to 500$ each carrier will not do anything but say sorry to hear that never hard a product so poorly supported....

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...GOODMANS idea of QUALITY is the warranty and they manufacture products of only the finest Quality. They provided the replacement coil but I had to pay for installation and refrigerant. That does not say much about their QUALITY!...

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Value for money
1.3 (15 reviews)
1.7 (30 reviews)
Reviewer's quote

Day 1 - Our 5 ton Infinity system was installed. The unit would not power up. I was told that the blower was bad FROM THE FACTORY. After they got it running the system shut off one day. The repairman said it lost all its refrigerant. He should me the soldering of the condenser coil and I admit, it...

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...Daikin/Goodman will take your money and never stand behind their *** product. Split unit bought in 2015 has never held Freon, you know the stuff that makes this FAN an air conditioner. Goodman / Daikin DOES NOT CARE...

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Price Affordability
1.5 (14 reviews)
2.8 (31 reviews)
Reviewer's quote

...but must pay and inflated price. WARNING, DO NOT BUY CARRIER IF YOU MAINTAIN YOUR OWN FILTERS. I called carrier cust...

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So, you'll get a $50 or $100 part 'for free', and you'll have to pay out of your pocket over $1000 - half of the price of the unit or more, and there'n no promise that something won't break again in a week and you'll have to pay all over! So, better burn your money - at least you won't feel bad...

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Carrier and Goodman Manufacturing Pros and Cons

Pros
  • Warranty
  • I think the ce distributor in florida should be pulled
  • Enercare
  • Price
  • Goodman -
  • Cheap
Cons
  • Would not honor their warranty
  • Product quality and customer service
  • Expensive to own
  • Customer service
  • Buyer beware
  • Do not stand by their products they sell

Carrier and Goodman Manufacturing Most Positive Reviews

Top rated reviews
4

replaced my air handler with carrier unit. there filter size is unique and requires you to buy it through their...

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5

Funny, Consumers trash and bash one brand or another, and yet many of the brands on the market use the same type...

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3.2

I had a warranty part failure on a one and a half year old Infinity furnace . The tech wanted to bill me eighty some...

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5

1st of all, most of you need to learn to spell. Most of these negative reviews seem to be people that purchased their eq...

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Carrier and Goodman Manufacturing Most Critical Reviews

Lowest rated reviews
1

I got a brand new carrier AC unit installed at my house in January 2014. 20 days ago the compressor went bad and their...

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1

After furnace failed I had to pay $1,100 for replacement parts and labor (the cost of a new quality furnace without...

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1

We purchased a 3.5 ton Carrier Heat pump system on 2/12/14 which was installed by our local service provider, Joe East...

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1

In 2008 we purchased a Amana Goodman heating n a/c unit from Gilmore Heating n Air in Placerville Ca. were told at the t...

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Carrier and Goodman Manufacturing Latest Reviews

Recent published reviews
1

Warranty is worthless. Ac quit. tech came and put a non Carrier capacitor in unit because he didn't have a Carrier part...

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4.3

AC for less has been trying repair a new air handler. Not able to repair. Have 5 elderlly people in home. Have paid...

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No votes

Our carrier AC installed just August 2019 by Enecracre Company since the installation our home feels very hot in the...

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1.6

Installed unit in 2014 coil started leaking in 2018. Replaced coil in 2018 and now July 25, 2020 coil leaking again....

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Carrier and Goodman Manufacturing Products and Services

Most reviewed product and services
  • Carrier Air Conditioner (15 reviews)
  • Carrier Furnace (5 reviews)
  • Carrier Heat Pump (5 reviews)
  • Goodman Manufacturing Air Conditioner (26 reviews)
  • Goodman Manufacturing Part Replacement (8 reviews)
  • Goodman Manufacturing Heat Pump (7 reviews)