PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carrabbas and Ruby Tuesday as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carrabbas
Ruby Tuesday

Carrabbas and Ruby Tuesday Overview

Total reviews
345
903
Company responses
0
0
Issues resolved
4
7

Carrabbas and Ruby Tuesday Consumer Ratings

Rank
125 out of 2595 in Cafes, Restaurants and Bars category
121 out of 2595 in Cafes, Restaurants and Bars category
Customer service
85 in category
104 in category
Diversity of Products or Services
118 in category
139 in category
Location
89 in category
107 in category
Quality of Food
98 in category
120 in category

Carrabbas and Ruby Tuesday Rating Details

Customer service
2 (157 reviews)
2 (418 reviews)
Reviewer's quote

Have NOT heard from Customer service Manager DIDNT honor promotional EVEN THOUGH MANY OF US DUE TO VIRUS CANNOT DINE IN Service in PAST has been slow- up to an hour after ordering Some waiters not trained at this location. Nice waiters but you can tell they weren't TRAINED..

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...Very poor customer service..

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Diversity of Products or Services
2.7 (130 reviews)
2.5 (348 reviews)
Reviewer's quote

...I was assured the food stands (setup) would be part of the services provided upon delivery. First of all, the problem started as soon as the delivery guy arrived. He told my fiancé that setting up the food was "not part of the services Carrabba's provided"...

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...Food was good but the services was terrible. No refills ,took 15 minutes before she brought the bill. There was hardly anyone in there...

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Location
3.2 (129 reviews)
3.1 (379 reviews)
Reviewer's quote

...They belittle their employees at that location in Dunwoody, Georgia. On top of molded food in the walk in including lemons, cheese, and bread, there are roaches everywhere. There are roaches in the soda machine as well as molded unclean soda nobs...

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...99 she said no it can be I'm not honoring it Very rude and un professional manager Location Ruby Tuesday store number 7124 North state road 7 Royal Palm Beach FL 33411..

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Quality of Food
2.4 (126 reviews)
2.3 (386 reviews)
Reviewer's quote

...I used to love carrabbas but your quality of food has gone way way downhill. I will not be visiting or recommending ever again. Shame on you...

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We quit going there due to the poor quality of food and prices going up. When we went yesterday 01-13-19 and waited forever for our food to come once it did come the steaks were horrible, in fact mine was so bad I had to get ketchup to cover the taste. My wife and I both asked for butter for our...

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Carrabbas and Ruby Tuesday Pros and Cons

Pros
  • I use to like carrabbas
  • Food
  • Food is good
  • Salad bar
  • Waitress
  • Location
Cons
  • Poor customer service
  • Bad custmer service
  • Waitress ruined the whole experience
  • Customer service
  • Food
  • Whole experience

Carrabbas and Ruby Tuesday Most Positive Reviews

Top rated reviews
5

Absolutely the finest meal we've eaten in years! Filets literally melted in our mouths. Lobster Ravioli was very subtle...

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5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

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5

Hi,

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5

my husband and just left ruby tues. On boston road spfld mass.we actually closed the place.the food omg was the bomb!!!t...

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Carrabbas and Ruby Tuesday Most Critical Reviews

Lowest rated reviews
1

I would go every week to this restaurant.As a ex-faithful consumer, my family including myself decided to go to...

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1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

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1

Not much lobster in lobster ravioli

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1

My family (a party of 5) went to the Ruby Tuesday's in Williamsburg, Va. for dinner. We got there about 7:00 pm and...

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Carrabbas and Ruby Tuesday Latest Reviews

Recent published reviews
No votes

I have a $10 bonus card that I never used since Covid came out the beginning of Jan and i was afraid of visiting your re...

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No votes

I have a gift card in the amount of $25 and am unable to use it . The Ruby Tuesdays in the Hagerstown Maryland area...

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1

Trying to reach human resources. No direct line to human resources.

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1.6

Visited store #3743 on 7/3/20. 2 p.m. Very unhappy with the service. The ladies room was nasty. The toilet would not flu...

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Carrabbas and Ruby Tuesday Products and Services

Most reviewed product and services
  • Carrabbas Manager (55 reviews)
  • Carrabbas Customer Care (40 reviews)
  • Carrabbas Waiter (20 reviews)
  • Ruby Tuesday Manager (115 reviews)
  • Ruby Tuesday Customer Care (94 reviews)
  • Ruby Tuesday Waiter (66 reviews)