PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carrabbas and Ruby Tuesday as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carrabbas
Ruby Tuesday

Carrabbas and Ruby Tuesday Overview

Total reviews
323
872
Company responses
0
0
Issues resolved
4
7

Ruby Tuesday was first mentioned on PissedConsumer on Jul 9, 2008 and since then this brand received 872 reviews. It is 549 reviews more than Carrabbas received since Jun 21, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Carrabbas customer support team and Ruby Tuesday customer service.

Carrabbas and Ruby Tuesday Consumer Ratings

Rank
114 out of 3118 in Cafes, Restaurants and Bars category
108 out of 3118 in Cafes, Restaurants and Bars category
Customer service
76 in category
97 in category
Staff
82 in category
85 in category
Location
97 in category
107 in category

According to consumer ratings and reviews, Ruby Tuesday ranks 6 points higher in the Cafes, Restaurants and Bars category than Carrabbas. People gave Carrabbas 2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 294 points higher than the worst rated brand in this category. At the same time, Ruby Tuesday was rated 2 stars for Customer service criterion in this category and it is 273 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Carrabbas has a higher rating than Ruby Tuesday. Regarding Location criterion, consumers gave Carrabbas 3.2 stars and it is 74% greater than other in category. Ruby Tuesday however was rated 3.1 stars and it is 71% greater than other in category.

Carrabbas and Ruby Tuesday Rating Details

Customer service
2 (146 reviews)
2 (408 reviews)
Reviewer's quote

...the manager Alice has no customer service experience..

Eino

...Very poor customer service..

Yardley
Staff
2.2 (134 reviews)
2.1 (391 reviews)
Reviewer's quote

...Her reply was the staff was moving around and they were confortible . My husband asked her to look around and see that everyone in the dinning room had jackets on and the couple next to us had even hats on. I’m not concerned with the staff , be concerned about the paying customer..

Diane

...Also we can hear the wait staff talking negative about they job and other things. The atmosphere was a little weird to say the least. Tables that were never cleaned around us, people leaving because service was bad...

PissedConsumer1642048
Location
3.2 (121 reviews)
3.1 (368 reviews)
Reviewer's quote

...They belittle their employees at that location in Dunwoody, Georgia. On top of molded food in the walk in including lemons, cheese, and bread, there are roaches everywhere. There are roaches in the soda machine as well as molded unclean soda nobs...

Laketa

...Location, 201 Commerce Dr, Elizabethtown, KY 42701..

Semira

Carrabbas and Ruby Tuesday Pros and Cons

Pros
  • I use to like carrabbas
  • Food
  • I had grilled chicken it was very good
  • Salad bar
  • Waitress
  • Location
Cons
  • Poor customer service
  • Bad custmer service
  • Waitress ruined the whole experience
  • Customer service
  • Food
  • Whole experience

Carrabbas and Ruby Tuesday Most Positive Reviews

Top rated reviews
5

Absolutely the finest meal we've eaten in years! Filets literally melted in our mouths. Lobster Ravioli was very subtle...

5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

Carrabbas and Ruby Tuesday Most Critical Reviews

Lowest rated reviews
1

I would go every week to this restaurant.As a ex-faithful consumer, my family including myself decided to go to...

1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

Carrabbas and Ruby Tuesday Latest Reviews

Recent published reviews
1

I had a possible stomach virus the week of New Years , therefore I was out of work for a couple of days. I contacted...

Read all 323 reviews
1

they are a *** waste if fulfilling orders. they did not check the bag before they sent the order out. unfortunately,...

Read all 872 reviews

Carrabbas and Ruby Tuesday Products and Services

Most reviewed product and services
  • Carrabbas Manager (54 reviews)
  • Carrabbas Customer Care (36 reviews)
  • Carrabbas Waiter (20 reviews)
  • Ruby Tuesday Manager (114 reviews)
  • Ruby Tuesday Customer Care (94 reviews)
  • Ruby Tuesday Waiter (65 reviews)