PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carrabbas and Olive Garden as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carrabbas
Olive Garden

Carrabbas and Olive Garden Overview

Total reviews
344
641
Company responses
0
0
Issues resolved
4
1

Carrabbas and Olive Garden Consumer Ratings

Rank
124 out of 2593 in Cafes, Restaurants and Bars category
100 out of 2593 in Cafes, Restaurants and Bars category
Customer service
84 in category
83 in category
Diversity of Products or Services
118 in category
126 in category
Location
87 in category
85 in category
Quality of Food
97 in category
108 in category

Carrabbas and Olive Garden Rating Details

Customer service
2 (157 reviews)
2 (250 reviews)
Reviewer's quote

Have NOT heard from Customer service Manager DIDNT honor promotional EVEN THOUGH MANY OF US DUE TO VIRUS CANNOT DINE IN Service in PAST has been slow- up to an hour after ordering Some waiters not trained at this location. Nice waiters but you can tell they weren't TRAINED..

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I ended up with a bill of 90$ and I had no soup/ salad or breadsticks and when I went back to get more the manager said telling me I has already been served! Horrible customer service and management..

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Diversity of Products or Services
2.7 (130 reviews)
2.6 (208 reviews)
Reviewer's quote

...I was assured the food stands (setup) would be part of the services provided upon delivery. First of all, the problem started as soon as the delivery guy arrived. He told my fiancé that setting up the food was "not part of the services Carrabba's provided"...

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...I definitely would never order their catering services. ..

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Location
3.2 (129 reviews)
3.3 (219 reviews)
Reviewer's quote

...They belittle their employees at that location in Dunwoody, Georgia. On top of molded food in the walk in including lemons, cheese, and bread, there are roaches everywhere. There are roaches in the soda machine as well as molded unclean soda nobs...

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I finally caught the manager , he said he was just a manager from another location, and the waitress was new. Service was horrible and a birthday dinner ruined, Olive Garden needs to give all of us our money back, one of the guest ordered a second drink and did not get it till we were about to...

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Quality of Food
2.4 (126 reviews)
2.4 (180 reviews)
Reviewer's quote

...I used to love carrabbas but your quality of food has gone way way downhill. I will not be visiting or recommending ever again. Shame on you...

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...You charge quite a bit for the quality of food you serve. You want 100 words so I'll complain about the credit card machine. It is a pain in the neck...

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Carrabbas and Olive Garden Pros and Cons

Pros
  • I use to like carrabbas
  • Food
  • Food is good
  • Food was good
  • Salad and bread sticks
  • I couldnt enjoy it
Cons
  • Poor customer service
  • Bad custmer service
  • Waitress ruined the whole experience
  • Food
  • Service
  • Staff

Carrabbas and Olive Garden Most Positive Reviews

Top rated reviews
5

Absolutely the finest meal we've eaten in years! Filets literally melted in our mouths. Lobster Ravioli was very subtle...

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5

My husband and I had dinner at the Olive Garden in D'Iberville, Mississippi last night. Our server, Sloan, was amazing...

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5

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5

Went to Olive Garden in Deptford Nj..around 3 pm..2 waitress working a ver.small section..and my husband and I did not...

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Carrabbas and Olive Garden Most Critical Reviews

Lowest rated reviews
1

I would go every week to this restaurant.As a ex-faithful consumer, my family including myself decided to go to...

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1

The waiter was beyond slow. He served drinks, salad and bread sticks to another table, that was seated after us, before...

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1

Not much lobster in lobster ravioli

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1

My chicken dish came out in a scolding hot plate. The chicken was dry and I returned it. Manager DYLAN said I had...

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Carrabbas and Olive Garden Latest Reviews

Recent published reviews
1

Trying to reach human resources. No direct line to human resources.

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4.8

My review is that my experience at the Corpus Christi resturant went from terrible, due to an employees bad attitude to...

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No votes

Sexual harassment, abuse of power, not following guidelines.

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2.5

I ended up with a bill of 90$ and I had no soup/ salad or breadsticks and when I went back to get more the manager said...

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Carrabbas and Olive Garden Products and Services

Most reviewed product and services
  • Carrabbas Manager (55 reviews)
  • Carrabbas Customer Care (40 reviews)
  • Carrabbas Waiter (20 reviews)
  • Olive Garden Customer Care (53 reviews)
  • Olive Garden Waiter (50 reviews)
  • Olive Garden Pasta (43 reviews)