PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carrabbas and Olive Garden as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carrabbas
Olive Garden

Carrabbas and Olive Garden Overview

Total reviews
316
609
Company responses
0
0
Issues resolved
4
1

Olive Garden was first mentioned on PissedConsumer on May 13, 2008 and since then this brand received 609 reviews. It is 293 reviews more than Carrabbas received since Jun 21, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Carrabbas customer support team than with Olive Garden customer service.

Carrabbas and Olive Garden Consumer Ratings

Rank
115 out of 5046 in Cafes, Restaurants and Bars category
94 out of 5046 in Cafes, Restaurants and Bars category
Customer service
74 in category
73 in category
Staff
80 in category
73 in category
Location
96 in category
90 in category

According to consumer ratings and reviews, Olive Garden ranks 21 points higher in the Cafes, Restaurants and Bars category than Carrabbas. People gave Carrabbas 2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 289 points higher than the worst rated brand in this category. At the same time, Olive Garden was rated 2 stars for Customer service criterion in this category and it is 290 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Olive Garden has a higher rating than Olive Garden. Regarding Location criterion, consumers gave Carrabbas 3.2 stars and it is 74% greater than other in category. Olive Garden however was rated 3.3 stars and it is 75% greater than other in category.

Carrabbas and Olive Garden Rating Details

Customer service
2 (140 reviews)
2 (237 reviews)
Reviewer's quote

OCT 17TH WAS MY BIRTHDAY I HAD 10 PEOPLE IN MY PARTY WENT THERE FOR A GOOD DINNER AND GOT BAD SERVICE HAD TO CHANGE SERVERS TWICE AND BAD FOOD I NEED TO SPEAK WITH SOME ONE AS SOON AS POSSIBLE TO RESOLVE THIS PLEASE CALL MIKE AT 1 334 447 9728 THANK YOU THIS IS THE SECOND TIME IN 2 MONTHS PLEASE...

michael p

...She is not friendly and obviously doesnt have good customer service skills. I hope she gets the feedback to be a better server and I never want to have her as my server again. We had spent almost 100 even with a tip and she didnt deserve this but we still tipped her...

Jen D
Staff
2.2 (129 reviews)
2.2 (222 reviews)
Reviewer's quote

...Her reply was the staff was moving around and they were confortible . My husband asked her to look around and see that everyone in the dinning room had jackets on and the couple next to us had even hats on. I’m not concerned with the staff , be concerned about the paying customer..

Diane

...Your entrees are delicious as well! Your staff is very nice to me and my family, they are always asking if we need something-which is not annoying for me at all, especially when you have children that are making a mess at the table or dropping their spoons..

Fronia
Location
3.2 (118 reviews)
3.3 (208 reviews)
Reviewer's quote

I had an UberEats delivery on 9-14-19 from the Dunwoody, GA location, which the General Partner, Sean, is well aware of. EVERY portion of EVERY item that I ordered was EXTREMELY small, and it was all thrown out in the trash. I have been a Carrabba's customer since the early 80's, and this is the...

Patricia M

...New Tampa location. It irritates me every time that commercial is aired - complete misrepresentation of what is being served in New Tampa. No acknowledgment that what I was served was inaccurate - won't be back...

Cindy M

Carrabbas and Olive Garden Pros and Cons

Pros
  • I use to like carrabbas
  • Food
  • I had grilled chicken it was very good
  • Food was good
  • Salad and bread sticks
  • I couldnt enjoy it
Cons
  • Poor customer service
  • Bad custmer service
  • Waitress ruined the whole experience
  • Food
  • Service
  • Not fresh food

Carrabbas and Olive Garden Most Positive Reviews

Top rated reviews
5

Absolutely the finest meal we've eaten in years! Filets literally melted in our mouths. Lobster Ravioli was very subtle...

5

My husband and I had dinner at the Olive Garden in D'Iberville, Mississippi last night. Our server, Sloan, was amazing...

Carrabbas and Olive Garden Most Critical Reviews

Lowest rated reviews
1

I would go every week to this restaurant.As a ex-faithful consumer, my family including myself decided to go to...

1

The waiter was beyond slow. He served drinks, salad and bread sticks to another table, that was seated after us, before...

Carrabbas and Olive Garden Latest Reviews

Recent published reviews

I was just at the Carrabba's in North Myrtle Beach.. There was one young gentleman waiting on all of the tables plus...

Read all 316 reviews
4.3

I'm in love with your Chicken and Shrimp carbonara. Your entrees are delicious as well! Your staff is very nice to me...

Read all 609 reviews

Carrabbas and Olive Garden Products and Services

Most reviewed product and services
  • Carrabbas Manager (49 reviews)
  • Carrabbas Customer Care (36 reviews)
  • Carrabbas Waiter (19 reviews)
  • Olive Garden Customer Care (49 reviews)
  • Olive Garden Waiter (48 reviews)
  • Olive Garden Pasta (43 reviews)